
Education Program Specialist
24 hours ago
About this role
- We are committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals and organizations worldwide.
- Our unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty mentors has educated more than 250,000 individuals across 80+ countries.
The ideal candidate will have excellent written and verbal English communication skills, thrive in a fast-paced dynamic environment, and be adaptable to evolving processes.
Main Responsibilities:- Learner Support: Serve as the point of contact for learners addressing inquiries guiding them through the program journey and resolving issues to ensure a positive experience.
- Stakeholder Collaboration: Work closely with internal teams to manage program timelines ensure the alignment of deliverables and identify areas for process improvement.
- Process Improvement: Identify opportunities to streamline program delivery enhance learner satisfaction and implement best practices for efficiency.
- Quality Control: Ensure that all learning communications adhere to quality standards and branding guidelines.
To succeed in this role you will need a Bachelor's degree in a relevant field or equivalent qualification excellent communication skills adaptability to business needs customer focus technical savviness and a detail-oriented approach.
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