Technical Support Expert

2 weeks ago


Chennai, Tamil Nadu, India Hapag-Lloyd Full time

Technical Support Expert

At Hapag-Lloyd, we are seeking a highly skilled Technical Support Expert to provide 2nd & 3rd level support for all application operations. The ideal candidate will have experience with Middleware Administration and a strong understanding of SOAP, REST, XML, and JSON.

Key Responsibilities:

  • Provide 2nd & 3rd level support for all application operations.
  • Manage and Maintain the products App Connect Enterprise (ACE) and IBM Integration Bus (IIB).
  • Develop maps, message flows, and configure/develop adaptors.
  • Configuration of WMB/IIB in Testing and Production environment.
  • Manage the MQ queues, custom queues.


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