Language Coach

5 days ago

Chandigarh Mohali, India beBeeCoach Full time ₹ 2,00,000 - ₹ 6,00,000
Language Coach Job Description

We are seeking a skilled Language Coach to join our team. As a Language Coach, you will be responsible for developing and implementing coaching plans for individual agents based on their language proficiency levels and specific needs.

  • Key Responsibilities:
  • Conduct thorough assessments of call center agents' language proficiency, identifying areas of improvement related to grammar, pronunciation, speech rate, and sentence construction.
  • Develop and implement customized coaching plans for individual agents based on their language proficiency levels and specific needs.
  • Deliver engaging and interactive coaching sessions that focus on grammar rules, proper pronunciation, clear speech delivery, and constructing coherent sentences.
  • Monitor and evaluate agents' performance during live customer interactions, providing real-time feedback and guidance to help them improve their language skills on the job.
  • Collaborate with the Training and Development team to integrate language coaching into the overall call center training curriculum.
  • Maintain accurate records of agents' progress, coaching sessions, and performance outcomes.
  • Stay up-to-date with industry trends, language learning methodologies, and best practices to continuously enhance the effectiveness of language coaching programs.
  • Strong knowledge of phonetics and phonology, with the ability to address common pronunciation challenges.
  • Excellent communication and interpersonal skills, with the ability to provide constructive feedback in a supportive and motivating manner.
  • Proficiency in using coaching tools, software, and resources for language instruction.
  • Demonstrated ability to design and implement effective language coaching plans tailored to individual learners.
Required Skills and Qualifications

The ideal candidate will have:

  • A strong understanding of language acquisition and teaching methods.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong organizational and time management skills.
  • Proficiency in using coaching tools, software, and resources for language instruction.
Benefits

As a Language Coach, you will enjoy:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
Others

Please note that this is not a remote position. The successful candidate must be able to work from our office location.

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