Client Service Specialist

3 weeks ago


Cochin, Kerala, India Webdura Technologies Full time

Job Overview

We are seeking a highly skilled Client Servicing Executive to join our team at Webdura Technologies. This role requires a minimum of 2-3 years of experience in customer engagement, project management, and consulting.

Key Responsibilities

  • Foster strong relationships with our customers as their primary point of contact
  • Help clients implement services and plan projects effectively
  • Ensure contract terms and conditions are met
  • Identify opportunities for upselling and cross-selling
  • Address customer issues promptly and efficiently
  • Prepare reports on project performance

Requirements and Skills

  • Minimum of 2-3 years of experience in customer engagement, project management, and consulting
  • Bachelor's degree in Marketing, Business, or a related field
  • Proven experience in performance marketing, digital marketing, or advertising
  • Strong understanding of various performance marketing channels, including PPC, SEO, email marketing, and social media
  • Proficient in using performance marketing tools and analytics platforms
  • Excellent project management and organizational skills
  • Outstanding communication and presentation abilities
  • Ability to work in a fast-paced and dynamic environment
  • Analytical mindset with a focus on data-driven decision-making
  • Prior experience in client management and account leadership is preferred


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