Client Service Specialist
3 weeks ago
Job Overview
We are seeking a highly skilled Client Servicing Executive to join our team at Webdura Technologies. This role requires a minimum of 2-3 years of experience in customer engagement, project management, and consulting.
Key Responsibilities
- Foster strong relationships with our customers as their primary point of contact
- Help clients implement services and plan projects effectively
- Ensure contract terms and conditions are met
- Identify opportunities for upselling and cross-selling
- Address customer issues promptly and efficiently
- Prepare reports on project performance
Requirements and Skills
- Minimum of 2-3 years of experience in customer engagement, project management, and consulting
- Bachelor's degree in Marketing, Business, or a related field
- Proven experience in performance marketing, digital marketing, or advertising
- Strong understanding of various performance marketing channels, including PPC, SEO, email marketing, and social media
- Proficient in using performance marketing tools and analytics platforms
- Excellent project management and organizational skills
- Outstanding communication and presentation abilities
- Ability to work in a fast-paced and dynamic environment
- Analytical mindset with a focus on data-driven decision-making
- Prior experience in client management and account leadership is preferred
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