
Leading Retail Store Operations
3 days ago
Brief of the role/Purpose of the role:
Manage an entire store and provide a delightful experience to customers while driving sales targets with adherence to pre-defined guidelines.
Key Responsibilities:
- Develop Store Performance Strategies to expand store traffic and optimize profitability. Ensure a consistent, quality store experience for customers by meeting customer needs, resolving complaints, and providing quick and efficient service.
- Drive sales of various plans, plan upgrades & products.
- Maintain store staff job results by coaching, counseling, disciplining, planning, monitoring, and appraising job results.
- Manage inventory levels of assets (SIM cards, dongles, Wifi devices).
- Ensure adherence to pre-defined SOPs to run store operations smoothly.
- Requirements:
- Graduate preferably MBA.
- 3-4 years of retail shop floor experience.
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