
Store Operations Lead
4 days ago
About the Role
We are looking for a highly skilled Store Manager to oversee store operations, manage performance and deliver exceptional customer service.
Key Responsibilities:- Lead daily store operations, ensuring seamless execution of all tasks and activities.
- Manage store teams to achieve high levels of performance and productivity.
- Maintain accurate records and reports to track progress and identify areas for improvement.
- Ensure timely delivery of products and services to meet customer expectations.
- Implement visual merchandising strategies to enhance store displays and attract customers.
- Analyze market trends and competitor activity to inform business decisions.
- Conduct regular team reviews and briefings to ensure everyone is aligned with business objectives.
- Oversee stock availability and inventory management to minimize waste and maximize sales.
- Handle customer complaints and issues in a professional and courteous manner.
- Foster a positive work environment that encourages collaboration and teamwork.
- Set a strong example by demonstrating excellent communication and customer handling skills.
Requirements:
- 4+ years of retail experience, preferably in a leadership role.
- Proven ability to motivate and inspire teams to achieve exceptional results.
- Excellent communication and interpersonal skills.
- Able to work flexible hours and adapt to changing priorities.
Preferred Requirements:
- Experience working in premium brand or upmarket segment stores.
- Leadership and team management experience.
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