Senior ServiceNow Application Developer

1 week ago

Bengaluru, Karnataka, India beBeeServiceNow Full time ₹ 15,00,000 - ₹ 17,50,000
Technical Lead Job

We are looking for a skilled Technical Lead to oversee the implementation of ServiceNow applications and modules.

  • A minimum of 8 years' experience in ServiceNow platform is required.
  • Strong expertise in ServiceNow development tools, including Configurable workspace, Workflow Editor, Form Designer, UI Builder, and Service Portal.
  • Excellent problem-solving and analytical skills with keen attention to detail.
Responsibilities:
  1. Collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions.
  2. Design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs.
  3. Debug issues related to performance and provide fixes to those.
  4. Coordinate with the PO for deliverables and prioritization of tasks.
  5. Prepare the runbook for releases and coordinate during release.
  6. Provide expertise in customization and configuration of ServiceNow ensuring optimal performance and user experience.
  7. Lead and mentor developers fostering a collaborative and knowledge-sharing environment within the team.
  8. Stay current with industry's best practices and emerging trends in ServiceNow development recommending and implementing improvements as necessary.
  9. Collaborate with cross-functional teams to integrate ServiceNow with other enterprise systems ensuring seamless data flow and functionality.
  10. Participate in planning and execution of ServiceNow upgrades and enhancements.
  11. Understanding of Proximus architectural build and provide solutions for customer needs.
Qualifications:
  • Proven experience as a ServiceNow SME/Tech Lead with a minimum of 8 years in ServiceNow platform.
  • In-depth knowledge of ServiceNow architecture design and best practices.
  • ServiceNow implementation experience in CSM module.
  • Proficient in CMDB and data loads.
  • Proficiency in JavaScript HTML CSS.
  • Must have knowledge of SLAs.
  • Must have hands-on experience in Flow Designer.
  • Excellent scripting skills and well awareness of best practices.
  • Strong expertise in ServiceNow development tools including but not limited to Configurable workspace Workflow Editor Form Designer UI Builder and Service Portal.
  • ServiceNow certification(s) such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) is highly desirable.
  • Excellent problem-solving and analytical skills with keen attention to detail.
  • Effective communication skills and ability to collaborate with both technical and non-technical stakeholders.

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