Construction Solutions Manager

2 weeks ago

Bengaluru, Karnataka, India beBeeProject Full time ₹ 10,00,000 - ₹ 14,00,000

GreenJams is a pioneering company in the construction industry, focusing on carbon-negative materials and innovative solutions. As a Customer Success Manager, you will play a critical role in driving the success of our projects, ensuring speed, quality, and scale.

Key Responsibilities:
  • Solution Architecture & Implementation

Design and deliver tailored solutions using Agrocrete and BINDR. Oversee on-site implementation and ensure adherence to speed and quality benchmarks.

  • Systems & Process Building

Develop and refine SOPs for product applications. Establish scalable systems for delivery and execution across multiple regions.

  • Customer Success & Advocacy

Serve as the voice of the customer within GreenJams. Build strong, trust-based relationships with customer teams and decision-makers.

  • Execution Leadership

Coordinate end-to-end delivery across internal teams, contractors, and customers. Lead workers and engineers on-site — setting direction, rallying effort, and ensuring outcomes.

  • Sales Support & Pilot Implementation

Collaborate with sales teams to scope pilot projects and POCs. Coordinate sample/starter kit delivery and oversee implementation at customer sites.

  • Growth & Founder Mindset

Take initiative beyond assigned responsibilities. Treat challenges as opportunities to innovate and create systems for the long term. Drive both customer satisfaction and business growth through leadership and accountability.

Ideal Candidate Profile:
  • Education: Bachelor's in Civil Engineering or Architecture
  • Experience: 3–6 years as Site Civil Engineer or Project/Site Architect
  • Mindset & Skills:
  • Operates with a founder's mentality — ownership, resourcefulness, and bias for action
  • Inquisitive, innovative, and able to design new approaches under uncertainty
  • Strong leadership — capable of rallying teams at all levels
  • A people's person — builds relationships with clients, contractors, and internal teams
  • Willingness to travel extensively (up to 60–70% of time)
  • Obsessive focus on solution delivery, quality, and speed
Why Join Our Team?
  • Equity & Ownership: For the right candidate, a handsome equity package alongside cash compensation — rewarding you as a true co-creator of our success
  • Be a Pioneer: Work on category-defining, climate-positive construction solutions
  • Leadership Role: This is a founder-track position — your work will directly shape our systems, customer experience, and growth trajectory
  • Growth & Learning: Exposure to top real estate developers, architects, and sustainability leaders in India and beyond
  • Direct Impact: The projects you execute will literally reshape the carbon footprint of construction

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