CMDB Specialist

2 days ago

Varanasi, Uttar Pradesh, India beBeeServiceManagement Full time ₹ 15,23,404 - ₹ 20,31,057

IT Service Management Expert

We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Key Responsibilities
  • Lead the design, development, and maintenance of a centralized repository within a service management platform.
  • Collaborate with IT and business stakeholders to gather requirements and ensure solutions meet business needs.
  • Implement and enforce data standards, policies, and procedures to ensure data integrity and accuracy.
  • Develop and maintain documentation, including data models, workflows, and processes.
  • Provide technical leadership and mentorship to a development team.
  • Perform regular audits and data quality checks to identify and resolve discrepancies.
  • Integrate a centralized repository with other IT service management processes and tools.
Requirements
  • Experience in developing and administering a centralized repository within a service management platform.
  • Proven experience leading projects and teams.
  • In-depth knowledge of ITIL processes and best practices.
  • Experience with integrating a centralized repository with other IT service management processes and tools.

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