Voice Process Leader

Job Title: Operations ManagerWe are seeking an experienced leader to oversee the voice process team. The ideal candidate will possess a strong background in operations management, excellent communication skills, and the ability to drive performance improvement.Manage day-to-day operations of the voice process (inbound/outbound/tele-sales/customer...

Job Title:We are seeking experienced and skilled professionals to fill the role of Voice Process Associate.Job Description:This position requires individuals with excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.The ideal candidate will be...

Job OpportunityWe are seeking highly skilled Voice Process Associates to support our US-based clients.The ideal candidate should possess exceptional English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.This is a dynamic opportunity for individuals who...

Job Description:Our company is looking for a skilled and experienced Quality Analyst to join our team. As a Quality Analyst, you will be responsible for driving continuous improvement in transaction quality and delivery.Key responsibilities include managing claim quality and client-related KPIs, evaluating the effectiveness of TQ interventions, and...

Job DescriptionWe are seeking a seasoned professional to lead our quality management initiatives in an international voice process setting. The successful candidate will be responsible for driving continuous improvement, managing call quality and client-related KPIs, and evaluating the effectiveness of quality interventions.The ideal candidate will have a...

Job Summary:Process Mining Transformation LeaderWe are seeking an experienced Process Mining Transformation Leader to drive large-scale transformation initiatives in the BFSI sector.The role offers the chance to work on complex process mining programs, leveraging process mining tools to uncover insights, optimize operations, and deliver measurable business...

Job TitleAs a seasoned leader in the Order to Cash process, you will be responsible for overseeing the entire lifecycle of customer transactions from order receipt to cash receipt. Your expertise will ensure seamless execution and continuous improvement.Key ResponsibilitiesManage local and foreign currency invoices through the accounts receivable systems...

Job DescriptionStandardize and implement process improvement strategies across units to achieve consistent and sustainable business outcomes.Ensure rigorous alignment with Global Manufacturing Excellence processes and standards via annual review cycles.Drive auditable improvements in employee technical capabilities, process understanding, and cultural shifts...

Director of Infrastructure DeliveryEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. We are seeking a seasoned and forward-thinking Director of Infrastructure Delivery to lead our global infrastructure design teams.This role is pivotal to our global transformation journey — shifting from...

Dynamic leaders who excel in international telecom processes are needed to drive process optimization and KPI goals.About the Role:Lead cross-functional teams to achieve business objectivesDevelop coaching programs to enhance team performanceCollaborate with stakeholders to boost growth and customer satisfactionGrowth & learning opportunities await...