Senior Manager Delivery Excellence

7 days ago

Hyderabad, Telangana, India beBeeDelivery Full time ₹ 15,00,000 - ₹ 20,00,000

Lead Delivery Excellence

We are seeking a seasoned professional to spearhead delivery management, driving success across key technology areas including SAP S/4HANA, SFDC, and RPA. The ideal candidate will be accountable for delivering exceptional results, supporting presales efforts, strategic planning, and client engagement across multiple verticals and geographies.

Key Responsibilities :

  • Manage Delivery Managers, Program Managers, and Project Managers across verticals
  • Own end-to-end service delivery of projects and COE initiatives in SAP, Salesforce, and RPA
  • Collaborate closely with the CEO and Sales Heads to align delivery with business goals
  • Take ownership of key KPIs, service delivery SLAs, and project profitability
  • Establish and enforce best practices in project execution, especially in Agile, ASAP, and Activate methodologies
  • Optimize performance, scalability, and reusability through structured frameworks
  • Oversee offshore delivery operations and ensure high customer satisfaction
  • Act as a strategic partner to customers, supporting onsite account management where needed
  • Provide presales support, solution presentations, and estimation for SAP S/4HANA, SFDC, and RPA engagements
  • Help build differentiated offerings and contribute to deal closures
  • Build and manage high-performance teams across technologies
  • Plan and implement resource management, work assignments, and project governance
  • Liaise with internal stakeholders including senior leadership, sales, finance, and HR to ensure cross-functional alignment

Required Skills & Experience :

  • 20+ years of overall industry experience with 15+ years in Delivery Management roles
  • Proven experience managing multi-customer portfolios across geographies
  • Strong background in Fixed Price and SLA-based project execution
  • Experience as Practice Head / Delivery Head or Onsite Delivery Lead
  • Deep exposure to SAP/ERP, Salesforce (SFDC), and RPA tools
  • Strong understanding of quality assurance frameworks and cost-optimization strategies
  • Excellent leadership, stakeholder management, and decision-making skills
  • Outstanding communication abilities - both technical and business-facing

Preferred Qualifications :

  • Graduate/Postgraduate in Computer Science, Information Technology, or a related field
  • Additional certifications in PMP, Agile, ITIL, or SAP/SFDC platforms would be a plus

  • Senior Director of Delivery Excellence

    2 days ago

    Hyderabad, Telangana, India beBeeDelivery Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    About the RoleThe role of Senior Manager, Business Analysis and Delivery is to oversee the structure, execution, and success of delivery organization encompassing Business Systems Analysts (BSAs), Project Analysts, and Delivery Managers.This position ensures seamless client-facing solution delivery by optimizing project execution, enhancing task clarity,...

  • Senior Delivery Excellence Leader

    3 days ago

    Hyderabad, Telangana, India beBeeDelivery Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Senior Delivery ManagerThe ideal candidate will oversee end-to-end delivery assurance for multiple concurrent Darwinbox Enterprise implementations across modules and geographies, ensuring that all deliverables meet defined quality standards, timelines are adhered to, and client expectations are exceeded throughout the implementation lifecycle.Key...

  • Service Delivery Excellence Manager

    5 days ago

    Hyderabad, Telangana, India beBeeResponsibilities Full time ₹ 30,00,000 - ₹ 40,00,000

    Job Title: Service Delivery Excellence ManagerThis critical role is pivotal in ensuring seamless delivery of services to clients within an organization.The responsibilities encompass project management, technical deliveries, and performance tracking. The service delivery manager plays a key customer-facing role, overseeing various functions to facilitate the...

  • Senior Service Delivery Manager

    2 weeks ago

    Hyderabad, Telangana, India Aptimized Full time

    Senior Service Delivery ManagerLocation: Hyderabad, IndiaReports to: CTODepartment: Global Delivery, Service Delivery GroupBudget/Revenue Responsibility: YesTeam Size: 100+ indirect reportsPosition SummaryThe Senior Service Delivery Manager is a senior leadership role within the Global Delivery department at Aptimized, responsible for managing all aspects of...

  • Senior Service Delivery Manager

    1 week ago

    Hyderabad, Telangana, India Aptimized Full time

    Senior Service Delivery Manager Location: Hyderabad, India Reports to: CTO Department: Global Delivery, Service Delivery Group Budget/Revenue Responsibility: Yes Team Size: 100+ indirect reports Position Summary The Senior Service Delivery Manager is a senior leadership role within the Global Delivery department at Aptimized, responsible for...

  • Senior Service Delivery Manager

    6 days ago

    Hyderabad, Telangana, India Aptimized Full time US$ 9,00,000 - US$ 12,00,000 per year

    Senior Service Delivery ManagerLocation: Hyderabad, IndiaReports to: CTODepartment: Global Delivery, Service Delivery GroupBudget/Revenue Responsibility: YesTeam Size: 100+ indirect reportsPosition SummaryThe Senior Service Delivery Manager is a senior leadership role within the Global Delivery department at Aptimized, responsible for managing all aspects of...

  • Service Delivery Excellence Lead

    2 weeks ago

    Hyderabad, Telangana, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Senior Service Delivery ManagerKey Responsibilities:To manage and deliver high-quality services to our clients.To develop and maintain strong relationships with clients.To ensure timely and efficient delivery of services.About Us:We are a leading service provider with a strong reputation for delivering excellent results. We offer a dynamic and...

  • Manager - IT Portfolio Delivery

    1 week ago

    Hyderabad, Telangana, India Michael Page Full time

    Job Description- 10+ years of experience in IT project and portfolio management- 5+ years of experience leading high-performing project teamsJob Description- Lead the delivery of a global IT project portfolio aligned with business strategy.- Define and implement project delivery frameworks using Agile, Waterfall, or hybrid methodologies.- Manage and mentor a...

  • Senior Delivery Manager

    3 days ago

    Hyderabad, Telangana, India Darwinbox Full time

    Delivery Assurance ManagerDepartment : Professional ServicesLocation: Multiple locations in India (Bangalore, Hyderabad)Level: Manager / Senior ManagerRole Summary:We are seeking an experienced Delivery Assurance Manager to join our dynamic team and ensure that every Darwinbox Implementation delivers the desired transformational value to our enterprise...

  • Delivery Excellence Lead

    1 day ago

    Hyderabad, Telangana, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Profile: Delivery Excellence LeadThe role of Delivery Excellence Lead is pivotal in ensuring operational efficiency and quality within the eCommerce technology domain.