Relationship Management Specialist

3 days ago

Alwar, Rajasthan, India beBeeRelationshipManagement Full time ₹ 60,00,000 - ₹ 1,20,00,000
Job Title: Relationship Management Specialist

We are seeking an experienced Relationship Management Specialist to join our team. The successful candidate will be responsible for developing and implementing customer relationship strategies to foster loyalty and retention.

  • The ideal candidate will have a strong analytical mindset, excellent communication skills, and experience in sales and market segmentation.
  • Responsibilities include analysing customer data, managing CRM software, coordinating with sales and marketing teams, and ensuring excellent customer service.
  • The Relationship Management Specialist will work on market segmentation and collaborate with project management to drive continuous improvement.

Key Skills:

  • Strong analytical skills for data analysis and insights.
  • Excellent communication skills for effective customer interaction and team collaboration.
  • Experience in sales and market segmentation.
  • Ability to map and own the repeat customer journey.
  • Proven ability to nudge and retain existing customers.
  • Familiarity with CRM platforms.
  • Bachelor's degree in Business Administration, Marketing, or related field.

Job Requirements:

  • This is a full-time, on-site role based in Gurugram.
  • The successful candidate will develop and implement customer relationship strategies to foster loyalty and retention.
  • Responsibilities include analysing customer data, managing CRM software, coordinating with sales and marketing teams, and ensuring excellent customer service.

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