Cloud Services Transition Architect

2 weeks ago


Mumbai, Maharashtra, India NTT Full time

About the Role

The Managed Services Delivery Services Architect will be responsible for ensuring a seamless transition of cloud services to our clients.

This role requires a seasoned expert in service design, transition, and delivery, with a strong understanding of ITIL best practices.

Key Responsibilities:

  • Participate in pre-sales phase for service design consultancy
  • Review commercial proposal and Statement of Work to detect any flaws or misalignment with MS delivery capabilities
  • Contribute to service takeover strategy definition
  • Identify current service issues with incumbent service providers
  • Determine knowledge transfer strategy
  • Define quality acceptance criteria for service transition
  • Ensure customer expectations are met and aligned with MS delivery capabilities
  • Adapt standard processes when needed to cover customer requirements
  • Understand customer vital business functions and how MS assets underpin them
  • Maintain accurate documentation of service models

Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in Information Technology or related field
  • Relevant ITIL certifications preferred
  • Seasoned experience in hosting and managed service businesses, preferably within a global technology organization
  • Experience in public cloud and/or PCI compliance environments
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.

Compensation and Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as a comprehensive benefits package including health insurance, retirement savings plan, and paid time off.

Why Join Us?

As a global Top Employer, we offer a diverse and inclusive work environment, opportunities for professional growth and development, and a chance to make a meaningful impact on our clients' businesses and lives.



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