Cloud Services Transition Architect
2 weeks ago
About the Role
The Managed Services Delivery Services Architect will be responsible for ensuring a seamless transition of cloud services to our clients.
This role requires a seasoned expert in service design, transition, and delivery, with a strong understanding of ITIL best practices.
Key Responsibilities:
- Participate in pre-sales phase for service design consultancy
- Review commercial proposal and Statement of Work to detect any flaws or misalignment with MS delivery capabilities
- Contribute to service takeover strategy definition
- Identify current service issues with incumbent service providers
- Determine knowledge transfer strategy
- Define quality acceptance criteria for service transition
- Ensure customer expectations are met and aligned with MS delivery capabilities
- Adapt standard processes when needed to cover customer requirements
- Understand customer vital business functions and how MS assets underpin them
- Maintain accurate documentation of service models
Requirements
To succeed in this role, you will need:
- A Bachelor's degree in Information Technology or related field
- Relevant ITIL certifications preferred
- Seasoned experience in hosting and managed service businesses, preferably within a global technology organization
- Experience in public cloud and/or PCI compliance environments
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.
Compensation and Benefits
We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as a comprehensive benefits package including health insurance, retirement savings plan, and paid time off.
Why Join Us?
As a global Top Employer, we offer a diverse and inclusive work environment, opportunities for professional growth and development, and a chance to make a meaningful impact on our clients' businesses and lives.
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