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Customer Service Representative

2 weeks ago


Ellore, Andhra Pradesh, India beBeeHealthcare Full time ₹ 4,00,000 - ₹ 8,00,000
Job Role Overview

This is an exciting opportunity to become a part of a dynamic team committed to delivering world-class healthcare services with a patient-centric approach. Our dedicated professionals work tirelessly to ensure every patient receives the best possible care.

Main Responsibilities
  • Handle inbound and outbound calls for patient inquiries, appointments, and follow-ups.
  • Provide accurate information about hospital services and doctors' availability.
  • Maintain call records and update CRM systems.
  • Coordinate with front office and clinical teams for a seamless patient experience.
  • Ensure professional, empathetic, and courteous communication at all times.
Requirements
  • Graduate/Undergraduate with strong communication skills (Gujarati, Hindi, English).
  • Prior experience in hospital/healthcare telecalling is preferred but not mandatory.
  • Basic computer proficiency (MS Office, CRM systems).
  • Strong interpersonal skills, patience, and ability to handle patients with care.

Become a Key Member of Our Team