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Customer Service Representative
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This is an exciting opportunity to become a part of a dynamic team committed to delivering world-class healthcare services with a patient-centric approach. Our dedicated professionals work tirelessly to ensure every patient receives the best possible care.
Main Responsibilities- Handle inbound and outbound calls for patient inquiries, appointments, and follow-ups.
- Provide accurate information about hospital services and doctors' availability.
- Maintain call records and update CRM systems.
- Coordinate with front office and clinical teams for a seamless patient experience.
- Ensure professional, empathetic, and courteous communication at all times.
- Graduate/Undergraduate with strong communication skills (Gujarati, Hindi, English).
- Prior experience in hospital/healthcare telecalling is preferred but not mandatory.
- Basic computer proficiency (MS Office, CRM systems).
- Strong interpersonal skills, patience, and ability to handle patients with care.
Become a Key Member of Our Team
