Leading Personal Trainer and Operations Manager

3 days ago

Noida, Uttar Pradesh, India beBeeFitness Full time ₹ 6,00,000 - ₹ 12,00,000
Fitness Manager Role

Job Title: Fitness Manager

The role is designed to oversee fitness-related operations across assigned gyms. This position ensures day-to-day functioning of personal training, group classes and member engagement while driving revenue growth through sales.

Key Responsibilities
  1. PT Revenue & Business Growth
  • Drive personal training (PT) sales targets across all trainers in the gym.
  • Plan and monitor monthly, quarterly, and annual PT revenue goals in alignment with company objectives.
  • Ensure trial-to-conversion tracking for PT and close sales gaps through intervention.
  • Conduct periodic sales huddles with trainers to align them with revenue goals.
Team Leadership & Staff Management
  • Supervise, mentor, and motivate a team of fitness trainers.
  • Monitor trainers' attendance, grooming, and adherence to standard operating procedures.
  • Handle trainer hiring, onboarding, and performance reviews in coordination with HR.
  • Create and execute training programs to upgrade trainer skills.
Member Engagement & Retention
  • Oversee member onboarding sessions, fitness assessments, and trial workouts.
  • Monitor the quality of PT sessions and overall client satisfaction.
  • Implement retention strategies like follow-up calls, fitness challenges, and member progress tracking.
  • Handle escalations and resolve member complaints related to PT services.
Operational Excellence
  • Conduct regular audits of PT sessions, trial sessions, and workout floor engagement.
  • Ensure safety standards and correct form demonstration across all workout areas.
  • Oversee scheduling of PT sessions and trainers' availability to maximize utilization.
  • Maintain accurate reports on PT revenue, trainer performance, and member feedback.
Required Skills & Qualifications

The ideal candidate should possess:

  • Strong knowledge of exercise science, anatomy, and nutrition.
  • Proven track record in PT sales and fitness operations management.
  • Leadership and people management skills.
  • Excellent communication and customer service abilities.
  • Ability to analyze performance reports and take corrective actions.
Qualifications
  • Bachelor's degree or certification in fitness (ACE, NASM, ISSA, ACSM, or equivalent).
  • 3–5 years of experience in managing fitness operations or PT teams.
  • Prior experience in a large-format gym or fitness chain preferred.

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