Commercial Analytics Strategist
6 days ago
Pall Corporation, a Danaher company, is seeking an experienced Commercial Analytics Strategist to join their team. This role will focus on building and driving commercial analytics strategy and processes across all of Pall's Business Units' Customer Service, Sales and Marketing teams.
About the RoleThis position is part of the CRM Operations team and will be based in Pune India office. The ideal candidate will have a passion for data and visualizations, with experience working in a dynamic and growth environment. They will collaborate closely with different Business units to drive standard work for commercial analytics and dashboards and help improve KPIs.
Key Responsibilities- Analyze and build tools to leverage best practices around Salesforce Applications to measure Sales and Service Effectiveness
- Work closely with Sales and Service Ops team to support sales, marketing and service processes including standard work around Funnel Management, Lead Management, Case Management, Work Order Management, Quote Management, Sales and Service standard of work
- Participate in deployment projects as a configuration analyst - including but not limited to requirements analysis, requirements documentation, configuring CRM applications and the creation and execution of test scripts
The ideal candidate will have:
- A BS/BA Degree in Computer Science, Information Systems or related programs
- 3+ years of experience in working with Salesforce applications
- Salesforce administrator and CRM Analytics and Einstein Discovery Consultant certifications required
- Extensive experience with CRM Analytics, Salesforce Sales and Service Clouds
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