Senior Customer Service Specialist
2 days ago
We are seeking a skilled professional to fill the role of Senior Customer Care Executive in our US Non-Voice Process team. This is an exciting opportunity for individuals who possess excellent communication skills and a passion for delivering exceptional customer service.
- This position involves handling customer complaints, providing solutions, and ensuring timely resolution within strict time limits.
- A proactive attitude, commitment to delivering exceptional service, and strong interpersonal skills are essential for success in this role.
- The ideal candidate will have 3+ years of experience in customer service within the medical & healthcare sector, with excellent verbal and written communication skills.
To succeed in this challenging role, candidates should possess the following qualifications:
- 3+ years of experience in customer service within the medical & healthcare sector
- Excellent verbal and written communication skills
- Strong interpersonal skills and ability to work effectively in a team environment
- Proactive attitude and commitment to delivering exceptional customer service
- Minimum Graduation
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