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Customer Service Delivery Expert
3 weeks ago
Job Overview
">Ecomous is a D2C brand accelerator with exciting brands across various niches. We're seeking a Sales & Customer Experience Specialist to guarantee a positive customer journey.
">The Ideal Candidate Profile
">We require an individual with excellent customer service skills, problem-solving abilities, and interpersonal skills. Strong communication skills, both verbal and written, are essential. Previous experience in handling customer inquiries and resolving issues effectively is a plus.
">Key Responsibilities
">This role involves ensuring a positive customer experience through email, calls, and chat channels. Logistics and order management are also key responsibilities. We require strong fluency in English & Hindi.
">Work Environment
">This is a full-time on-site role. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you.