Training Manager

1 month ago


Mumbai, Maharashtra, India LUXASIA Full time
About LUXASIA

LUXASIA is the leading and largest beauty omnichannel brand-builder in Asia Pacific. With over 35 years of experience, we have successfully enabled market entry and brand growth for over 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management.

Why Work with Us?

We believe in empowering our talents to unleash their potential. Our diverse and dynamic #OneTeam of 2700 talents across 15 markets is passionate about delivering exceptional results. We offer a unique opportunity to grow your competencies, work with a vast portfolio of luxury brands, and make a meaningful impact on the lives of millions of consumers.

Key Responsibilities
  1. Develop a comprehensive training module aligned with brand standards.
  2. Create and align a training calendar with the brand's schedule and objectives.
  3. Conduct training sessions for Beauty Advisors, Skincare Specialists, and Retail Store Staff.
  4. Deliver hands-on training on the counter for Beauty Advisors, Skincare Specialists, and Retail Store Staff.
  5. Assist the Commercial/HR team in recruiting Beauty Advisors and Skincare Specialists.
  6. Foster and maintain strong relationships with store staff and ensure smooth collaboration with LUXASIA personnel.
  7. Ensure that staff grooming meets the brand's standards.
  8. Oversee visual merchandising to ensure it adheres to brand guidelines.
  9. Ensure display merchandising follows brand guidelines and is effectively implemented.
  10. Arrange for staff uniforms, identity cards, and name badges to be provided.
  11. Plan and execute makeup and skincare events at the store to enhance customer engagement.
  12. Implement Key Opinion Leader (KOL) activations to boost brand presence in retail stores.
  13. Assist the Marketing team with managing and enhancing social media handles.
  14. Oversee and improve Customer Relationship Management (CRM) processes to ensure customer satisfaction and retention.
  15. Continuously ensure that all activities and processes align with the brand's strategic goals and standards.
What We Offer

We provide a dynamic and inclusive work environment that celebrates diversity and promotes innovation. Our talented team is passionate about delivering exceptional results and making a meaningful impact on the lives of millions of consumers. We offer a unique opportunity to grow your competencies, work with a vast portfolio of luxury brands, and be part of a #OneTeam that is courageously innovative.

Requirements

We are looking for a talented and experienced Training Manager to join our team. If you have a passion for training and development, and a desire to make a meaningful impact on the lives of millions of consumers, we encourage you to apply.


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