Advanced ServiceNow Developer for Strategic Initiatives

22 hours ago


Bengaluru, Karnataka, India ANSR Full time
About ANSR Global

As a leading consulting firm, ANSR Global empowers companies to set up global capability centers (GCCs) and provides a comprehensive suite of products and services. Our mission is to translate clients' unique business situations into actionable insights for a robust talent strategy in their GCCs.

We partner with our clients to co-create solutions tailored for the GCCs, leveraging ServiceNow's cutting-edge capabilities. Our strategic initiative involves establishing NOW Centers of Excellence (COEs) in GCCs, comprising Consulting and Staff Augmentation Services dedicated to accelerating the setup of these COEs.

Our Commitment to Excellence

ANSR is committed to building a workforce of high-quality, NOW-trained employees specifically for the NOW COEs in GCCs, providing skilled professionals. Additionally, we are re-platforming our service delivery to the NOW platform, consolidating our entire service portfolio on NOW. This strategic shift ensures a connected end-to-end experience for customers, optimizing efficiency and elevating overall service quality.

The Ideal Candidate

We seek an experienced Advanced ServiceNow Developer to join our team. The ideal candidate will have a proven track record of delivering successful projects on CSM, ITSM, HRSD, WSD, ESC, and PPM applications, including implementation, customization, and administration.

The selected candidate will be responsible for leading the implementation and customization of ServiceNow solutions, providing technical guidance and support to junior team members, and collaborating with stakeholders to gather requirements and ensure alignment with business objectives.

Key Responsibilities
  • Analyzing business requirements and translating them into technical solutions within the ServiceNow platform.
  • Developing and customizing ServiceNow applications, modules, and components using various development techniques such as scripting (JavaScript, GlideScript), UI Policies, UI Actions, Business Rules, and Workflows.
  • Designing, developing, and maintaining integrations between ServiceNow and other enterprise systems using REST, SOAP, MID Server, and other integration methods.
  • Configuring and customizing ServiceNow modules and applications to meet business needs, including custom UI design, form configuration, and data model customization.
  • Administering and maintaining ServiceNow instances, including instance setup, configuration, user management, security controls, and performance tuning.
Requirements and Qualifications

The ideal candidate should possess:

  • 5+ years of experience with delivering successful projects on CSM, ITSM, HRSD, WSD, ESC, and PPM applications, including implementation, customization, and administration.
  • A strong understanding of ServiceNow platform architecture and data model.
  • Strong technical skills in JavaScript, HTML, CSS, and ServiceNow scripting languages (e.g., GlideRecord, GlideSystem).
  • Excellent communication skills and the ability to collaborate effectively with customers and cross-functional teams.
  • ServiceNow certifications (must have): CSA
  • ServiceNow certifications (preferred): CAD, CIS (in one or more of applications - CSM, HRSD, WSD, ESC, ITSM, and PPM)
Educational Qualification

Bachelor's degree in Computer Science engineering or certification in related fields

Estimated Salary: ₹1,200,000 per annum (approximate)

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