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Drive Financial Growth as a Portfolio Recovery Specialist

3 weeks ago

Bengaluru, Karnataka, India beBeeCollections Full time ₹ 9,00,000 - ₹ 12,00,000

As a Collections Specialist, you'll drive recoveries on overdue loans with a focus on Personal Loans (PL), Business Loans (BL), and Auto Loan portfolios by engaging with customers, negotiating settlements, and ensuring account closures—all while adhering to regulatory guidelines.

About the Role:

You will be responsible for contacting delinquent customers via calls to follow up on overdue payments. Additionally, you will manage BL/PL/Auto Loan portfolios across DPD (Days Past Due) buckets.

Key Responsibilities:
  • Contact delinquent customers via calls to follow up on overdue payments.
  • Manage BL/PL/Auto Loan portfolios across DPD (Days Past Due) buckets.
  • Offer closure, settlement, or restructuring options aligned with internal policies.
  • Maintain calling discipline and track PTPs (Promise to Pay), callbacks, and payments.
Requirements:
  • 1–3 years of experience in collections or recoveries, ideally in PL, BL, or Auto loans with Banks/NBFCs/Fintechs/Collection agencies.
  • Prior experience in tele-calling or collections call centers is a must.
  • Strong knowledge of recovery/settlement documentation and processes is also required.

Fuency in Hindi and English is essential, and knowledge of additional regional languages is a plus.

Benefits:

We are looking for individuals who share our passion for financial literacy and credit access. If you're excited about this opportunity, please apply with your resume.