Current jobs related to Technical Customer Experience Lead - Hyderabad, Telangana - beBeeImplementation

  • Technical Customer Experience Manager

    7 days ago

    Hyderabad, Telangana, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000

    Job Title : Technical Customer Support Lead Job Summary As a Technical Customer Support Lead, you will be responsible for leading the customer support team and ensuring that customers receive high-quality service. This role requires excellent communication and organizational skills, as well as the ability to manage multiple priorities in a fast-paced...

  • Customer Experience Lead

    2 weeks ago

    Hyderabad, Telangana, India beBeeCustomerSuccess Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Customer Success ExecutiveThis role is designed for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.Main Responsibilities:Provide top-notch support to clients through prompt and professional responses to inquiries, resolving issues efficiently and ensuring complete satisfaction.Identify and...

  • Leading Technical Customer Interactions

    2 weeks ago

    Hyderabad, Telangana, India beBeeEngagement Full time ₹ 20,00,000 - ₹ 25,00,000

    Senior Technical Engagement Leader">">The role of Senior Technical Engagement Leader is a key position within our organization, responsible for building and maintaining relationships with customers and stakeholders. This senior-level role requires a unique blend of technical expertise, strategic thinking, customer engagement, and delivery excellence.">">Key...

  • Customer Support Fresher

    4 weeks ago

    Hyderabad, Telangana, India Lead Masters AI Full time

    Location: Sainikpuri, Hyderabad Company: LeadMasters AI (Dubai-registered AI company) Company Description LeadMasters AI is a fast-growing AI-powered platform helping businesses automate their marketing, lead generation, and customer engagement. We work at the intersection of AI, automation, and client success. Job Overview We are hiring a Customer...

  • Technical Lead

    6 days ago

    Hyderabad, Telangana, India ValueMomentum Full time

    Job Title: Liferay Tech Lead Location: Hyderabad Preffered ( Open to Remote also) Experience: 8+ years (with 3+ years in Liferay 7.x, specifically 7.4) Employment Type: Contract - 3months Job Summary: We are seeking a highly skilled and hands-on Liferay Tech Lead with deep expertise in Liferay 7.4, particularly in on-premises migrations and custom...

  • Technical Lead

    2 weeks ago

    Hyderabad, Telangana, India ICON Industrial Engineering Services Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company DescriptionICON Industrial Engineering Services Pvt. Ltd. (ICONS) is a team of experienced professionals with international exposure, offering services in engineering, project management, procurement, and training. Our strategic outsourcing solutions help industries reduce costs while gaining expert services. Based on a strong foundation of knowledge...

  • Technical Lead

    2 weeks ago

    Hyderabad, Telangana, India Cyara Full time US$ 1,50,000 - US$ 2,00,000 per year

    Cyara is the world's leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the...

  • Technical Lead

    2 weeks ago

    Hyderabad, Telangana, India Geetaxmi Technology private limited Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Hi Everyone ,Position- Technical Lead AngularLocation- Noida, Hyderabad , AgraAbout the Role:We are looking for a highly skilled Technical Lead - Angular with 7+ years of experience tojoin our team. The ideal candidate should have strong expertise in Angular 8+, Angular JS,Angular Material, Typescript, RxJS, NgRx, and related front-end technologies. This...

  • Technical Lead

    2 weeks ago

    Hyderabad, Telangana, India STIC Soft Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Detailed Job Description:We are seeking a highly skilled and experienced Technical Delivery Manager/Lead to oversee the successful delivery of projects related to SharePoint Online and related technologies. The ideal candidate will have a strong technical background, excellent technical delivery skills, and the ability to lead cross-functional teams to...

  • Technical Lead

    1 week ago

    Hyderabad, Telangana, India Inumellas Consultancy Services Full time US$ 1,50,000 - US$ 2,00,000 per year

    Job Title: Technical Lead Full StackLocation: HyderabadPosition Type: Full-TimeRole Description:Seeking a highly motivated and experienced skilled Platform Technical Lead with extensive full stack development experience to spearhead our platform development initiatives. You will collaborate closely with product, engineering, and business stakeholders to...

Technical Customer Experience Lead

3 weeks ago

Hyderabad, Telangana, India beBeeImplementation Full time ₹ 12,00,000 - ₹ 15,00,000
Senior Implementation Engineer Role

We are seeking a talented Senior Implementation Engineer to join our dynamic team in Hyderabad, India. As a key member of our CXM program implementation team, you will play a crucial role in driving the success of our clients across APAC & EMEA regions.

Main Responsibilities:

  • Develop scalable, fast, and robust customer experience (CX) survey programs on Medallia Experience Cloud and Qualtrics XM platforms.
  • Implement new features and optimize existing ones to drive maximum performance and solve complex business problems.
  • Collaborate closely with cross-functional teams, including implementers, clients, client servicing, and project managers to ensure seamless delivery.
  • Attend regular stand-up meetings, prioritize tasks, and work with a sense of urgency to deliver value to customers.
  • Work closely with other implementation hubs to synergize experiences and initiatives.
  • Manage change control and project development plans to ensure effective planning and prioritization.
  • Communicate effectively with stakeholders via Jira.

Your Profile:

  • A minimum of 2 years of relevant experience in an IT-related role, preferably with a focus on customer experience, customer feedback management, CRM, business intelligence, and management dashboards.
  • Experience and certification in Medallia Experience Cloud (Qualtrics CX & EX is a plus).
  • Strong analytical skills, attention to detail, excellent communication and organizational skills, and a solutions-focused approach.
  • A disciplined approach to testing and quality assurance.
  • Excellent English language skills and proficiency in MS Office products.
  • Experience with different database technologies and professional software engineering practices is beneficial.