Customer Service Representative
7 days ago
We are a dynamic organization dedicated to delivering exceptional customer experiences through our chat services.
Job OverviewThis role is an exciting opportunity for results-driven individuals who thrive in fast-paced environments and enjoy helping others. As a Customer Service Representative, you will play a crucial part in servicing and upselling client products and services to current and future customers via chat platforms.
Key Responsibilities- Receive customer inquiries via chat regarding products and services.
- Utilize persuasive written communication skills to connect with customers and close sales in a consultative manner.
To succeed in this role, you will need:
- A college diploma (freshers welcome) or 1+ year of customer service or sales experience with a high school diploma/equivalent.
- Excellent written English communication skills, including grammar and spelling.
- Proficiency in computer applications.
- Residency in Ahmedabad, Gujarat, or the ability to relocate immediately (relocation assistance available).
- Ongoing support for your career growth and professional development.
- An inclusive culture and community-minded organization that encourages giving back.
- A global team of lifelong learners guided by our company values.
- Relocation assistance for those interested in joining us in Ahmedabad, Gujarat.
- A comprehensive benefits package based on your position, including PTO, tuition reimbursement, health, and wellness incentives.
We value diversity and inclusion in the workplace and are committed to creating a supportive environment where everyone can thrive.
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