Front Office Coordinator
4 weeks ago
As a Front Office Coordinator at AccorHotel, you will be responsible for providing exceptional customer service to our guests. Your primary responsibilities will include managing the front desk, handling guest inquiries, and resolving any issues that may arise. You will also be responsible for maintaining accurate records, ensuring a smooth check-in and check-out process, and collaborating with other departments to achieve our goals.
Key Responsibilities
- Manage the front desk, handling guest inquiries and resolving any issues that may arise.
- Maintain accurate records, including guest information and hotel operations.
- Ensure a smooth check-in and check-out process for guests.
- Collaborate with other departments to achieve our goals.
- Provide exceptional customer service to our guests.
Requirements
- Diploma in Tourism / Hospitality Management.
- Fresher or minimum 6 months to 1 year of relevant experience.
- Excellent reading, writing, and oral proficiency in English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
- Good communication and customer contact skills.
- Service-oriented with an eye for details.
- Ability to work effectively and contribute in a team.
- Self-motivated and energetic.
- Well-presented and professionally groomed at all times.
Working Conditions
- Full-time employment.
- No remote work.
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