CRM Leadership Opportunity

23 hours ago

Shimoga, Karnataka, India beBeeDirector Full time US$ 1,80,000 - US$ 2,20,000

We are seeking a seasoned professional to lead our CRM efforts. This is an exciting opportunity for an experienced Salesforce leader who can drive strategic initiatives and deliver scalable solutions.

The ideal candidate will have extensive experience in the Salesforce ecosystem, with hands-on knowledge of CPQ, Sales Cloud, Service Cloud, and Experience Cloud. They will also possess a deep understanding of Salesforce architecture, security model, configuration, and customization.

Responsibilities will include overseeing multiple orgs, managing strategic initiatives such as M&A integrations and customer-facing Experience Cloud sites, and implementing modern DevOps practices. The successful candidate will be able to bridge technical depth with strategic insight, build strong stakeholder relationships, and drive continuous improvement across our CRM ecosystem.

Salesforce Expertise:
  • Expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud.
  • Deep understanding of Salesforce architecture, security model, configuration, and customization.
  • Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
  • Proven ability to design, develop, and implement complex Salesforce solutions.
  • Evaluate new Salesforce products and services to identify opportunities for improvement.
Salesforce DevOps:
  • Experience with release management and sandbox management in Salesforce.
  • Oversee the entire Salesforce development lifecycle, from requirements gathering to deployment.
  • Implement robust DevOps practices, including continuous integration and continuous delivery (CI/CD).
  • Manage code quality, testing, and deployment processes.
Team Management:
  • History of managing development and engineering teams.
  • Proven ability to manage a mix of full-time employees (FTE) and contractors effectively.
  • Develop and execute a long-term Salesforce strategy aligned with the organization's business objectives.
Technical Experience:
  • Extensive experience (10-15 years) in the Salesforce ecosystem.
  • Experience running multiple Salesforce orgs' lifecycles across one or more past job experiences.
  • Experience with customer-facing Experience Cloud websites.
Communication:
  • Proven ability to build relationships with executives and stakeholders, ensuring alignment with business objectives and effective communication across teams.
  • Strong ability to translate health metrics into actionable recommendations.
  • Effectively communicate technical concepts to non-technical audiences.

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