Senior Business Operations Specialist

2 weeks ago


Hyderabad, Telangana, India Genpact Full time

Are you a detail-oriented professional with excellent communication skills? Do you have experience in day-to-day operations and problem-solving?

About the Role

We are seeking a highly motivated Senior Business Operations Specialist to join our team at Genpact. As a key member of our operations team, you will be responsible for ensuring the timely and accurate processing of cash applications.

Key Responsibilities
  • Process cash application functions to invoices at assigned sites, ensuring DRR is completed in a timely and accurate manner
  • Make collection calls to customers, email/fax invoices or send hard copies as per their requests
  • Identify and resolve unidentified cash and lead end-to-end process of cash applications
  • Follow up on customer/internal disputes, customer questions and work between departments to get a resolution
  • Reconcile orders to match customer books, including validating credits/debits and sending them to customers for collection/refund
Requirements
  • Graduate in Commerce (BCom)
  • Meaningful experience in a similar role
  • Excellent English language skills (verbal and written)

The successful candidate will have a strong understanding of business operations and a passion for delivering results. You will be part of a dynamic team that values diversity and inclusion, respect and integrity, customer focus, and innovation.

About Us

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

What We Offer
  • A competitive salary of $60,000 - $80,000 per annum, depending on experience
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
  • Opportunities for career growth and professional development
  • A dynamic and inclusive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. Please submit your resume and cover letter to apply for this exciting opportunity.



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