ProcessQ Technologist
5 days ago
At ProcessQ Technologies, we are committed to delivering innovative solutions that drive business success. As a ProcessQ Technologist - Business Operations Specialist, you will play a critical role in ensuring the seamless execution of our clients' business processes.
Job Overview
We are seeking a highly skilled and experienced professional to join our team as a ProcessQ Technologist - Business Operations Specialist. The ideal candidate will have 1 to 3 years of experience in BPO operations and be familiar with the latest industry trends and technologies. This is a full-time position based in Hyderabad, India.
Responsibilities:
- Manage end-to-end business processes for clients, ensuring adherence to quality standards and service level agreements (SLAs)
- Handle customer inquiries, resolve issues, and provide exceptional customer service
- Monitor performance indicators and implement process improvements to enhance efficiency and productivity
- Collaborate with cross-functional teams to streamline processes and optimize workflow
- Generate reports and analyze data to identify trends and recommend actionable insights
$65,000 - $85,000 per year
The salary range for this position is estimated to be between $65,000 and $85,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.
