Wealth Management Client Service Director
3 weeks ago
BugleRock Capital provides Wealth, Asset Management, and Multi Family Office services to private clients, institutions, and families. Delivering exceptional service and building long-lasting relationships is a top priority.
- We are seeking a motivated and experienced Wealth Management Client Service Director to manage and enhance relationships with our clients, ensuring exceptional service delivery, and driving client satisfaction.
- The successful candidate will be responsible for acting as a liaison between front-office relationship managers and various back-office departments to resolve client inquiries and requests efficiently.
Key Responsibilities:
- Process and monitor client transactions, account maintenance requests, and documentation.
- Manage and update client information in CRM and other relevant systems, ensuring data accuracy and completeness.
- Coordinate with internal teams to facilitate client service requests and problem resolution.
- Assist in the client onboarding process, including document collection, verification, and system setup.
- Prepare and distribute client reports, statements, and other correspondence as required.
- Monitor and track service level agreements to ensure timely resolution of client requests.
- Identify and escalate complex issues to appropriate channels for resolution.
- Contribute to the development and implementation of process improvements to enhance operational efficiency.
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Wealth Management Client Service Director
2 weeks ago
Chennai, Tamil Nadu, India BugleRock Capital Full timeBugleRock Capital, a leading provider of Wealth, Asset Management, and Multi Family Office services, is seeking a skilled Wealth Management Client Service Manager.The ideal candidate will be responsible for managing and enhancing relationships with clients, ensuring exceptional service delivery, and driving client satisfaction.This role is a great...
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Wealth Management Client Service Director
4 weeks ago
Chennai, Tamil Nadu, India BugleRock Capital Full timeBugleRock Capital is a leading provider of Wealth, Asset Management, and Multi Family Office services to private clients, institutions, and families. Our team is dedicated to delivering exceptional service and building long-lasting relationships.Key Responsibilities:Act as a liaison between front-office relationship managers and various back-office...
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