
Financial Institutions Partnership Growth Manager
2 days ago
A Senior Partnership Account Manager for Financial Institutions is needed to drive the growth and performance of complex and strategic partnership accounts, ensuring consistent delivery against account priorities.
This role serves as a technical consultant, business advisor, and implementer of partner-facing business plans and related programs. The successful candidate will be a catalyst for the partner's vision and bring an exceptional customer success mindset to delivering appropriate solutions to assigned partner accounts that leverage our unique value.
Key Responsibilities:- Serve as the primary relationship owner for assigned financial institution partners, building and maintaining trust-based, strategic relationships that align with partners' goals and our mission;
- Facilitate regular engagement and collaboration with partner teams, ensuring clear communication, mutual accountability, and ongoing alignment with partnership objectives;
- Lead the implementation of partner-facing programs, including onboarding, capacity building, product design, marketing support, and impact tracking;
- Provide technical guidance and advisory support to partners on inclusive financial products and delivery models, particularly those targeting low-income households for water and sanitation access (or similar impact areas);
- Evaluate timely and effective issue resolution, performance monitoring, and adaptive management of partnership activities;
- Maintain high-quality data on partner activities, ensuring completeness, accuracy, and timely updates in internal systems and dashboards to inform decision-making;
- Gross compensation offered for the position is attractive; the offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history;
- The role offers opportunities for career growth and professional development;
- The work environment is collaborative and dynamic;
- The organization prioritizes employee well-being and offers various benefits and perks;
- A Bachelor's degree or equivalent;
- A minimum of seven years of experience in microfinance, inclusive finance, or rural banking, preferably with exposure to water, sanitation, or housing loan portfolios;
- Demonstrated experience managing MFI partnerships and large loan portfolios;
- Experience in strategic account management, business development, or credit product innovation in the development finance ecosystem;
- Familiarity with MFI operating models, NBFC-MFI regulatory norms, SHG-based finance, and low-income client engagement;
- Fluency in English and proficiency in Hindi or other regional language preferred;
- Candidate must have excellent communication, problem-solving, and analytical skills;
- Candidate must be able to work effectively in a team environment;
- Candidate must have strong organizational and time-management skills;
The role requires travel up to 25% of the time both domestically and internationally.
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