
Support Professional
3 days ago
We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team.
- Job Description:
The Technical Support Specialist will provide strategic and technical support to senior management on ongoing projects and strategic decisions. This includes evaluating technical reports, feasibility studies, and project proposals, drafting high-level summaries, presentations, and decision notes based on internal/external reports, conducting background research on key topics, trends, or industry insights relevant to our agenda, analysing operational data, performance KPIs, and project metrics for review, preparing benchmarking reports, competitor analysis, and risk assessments.
- Key Responsibilities:
- Strategic & Technical Support
- Evaluate technical reports, feasibility studies, and project proposals.
- Draft high-level summaries, presentations, and decision notes.
- Research & Analysis
- Conduct background research on key topics, trends, or industry insights.
- Analyse operational data, performance KPIs, and project metrics.
- Business & Project Coordination
- Liaison with department heads to follow up on directives and ensure timely action and feedback.
- Coordinate cross-functional meetings, task tracking, and project reviews.
- Communication & Documentation
- Prepare speeches, presentations, internal communications, and technical drafts.
- Review and refine critical documents before submission.
- Administrative & Confidential Support
- Manage calendars: briefings, project site visits, tech conferences, etc.
- Handle confidential files and correspondence with discretion.
Requirements:
- Excellent communication (written + verbal) and interpersonal skills.
- Strong technical acumen and ability to interpret data and reports.
- Proficiency in MS Excel, PowerPoint, and analytical tools.
- Discretion and trustworthiness with sensitive information.
- High attention to detail, multitasking ability, and time management.
Preferred Background: Steel, Engineering, EPC, Manufacturing
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