Director of Digital Services

4 days ago


Mumbai, Maharashtra, India Iron Mountain Full time
Role Overview
As Director of Digital Operations, India, you will oversee all aspects of Iron Mountain's Digital Operations in the region, reporting directly to the VP, Global Digital Operations. You will be responsible for driving customer satisfaction, financial performance, employee engagement, and operational excellence across various service lines, including high-volume paper-to-image scanning, digital mailroom, Intelligent Document Processing, and business process management services.
In this role, you will lead the India Digital Services PL, setting multi-year financial and operational goals, ensuring timely and efficient service delivery, and partnering with cross-functional teams to support growth. You'll also play a critical role in aligning with global strategy, evolving operational capabilities, and ensuring a seamless client experience.

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