
Senior Technology Manager
6 days ago
Job Title: Technical Lead
The position of technical lead is a crucial role within our organization, requiring a highly skilled and experienced individual to oversee the team from a technical perspective.
- This includes diagnosing, resolving, and analyzing issues related to the MPMS Retirement Solutions application environments and interfaces, both on-prem and cloud.
- The successful candidate will also be responsible for providing IT support, ensuring service requests are actioned according to service levels and performance targets, and managing technical support for core business application environments to ensure 24x7 availability.
Main Responsibilities:
- To drive an automation-first culture and develop CI & CD pipelines, ensuring repeatability and resilience is at the heart of all we do.
- Ensure platforms conform to necessary HA BC and DR requirements and work with the wider DevOps team to deliver a resilient environment platform.
- Work with management and other technology stakeholders to implement best practice, tooling, and methodology to enhance and grow the capability and quality of the service provided by the Business to our Clients.
Key Accountabilities:
- To focus strategically on the operational support and continuous improvement of the infrastructure estate and processes for Development and Test environments (System, Load, Performance, UAT) for our organization up to and including Production.
- To utilize automation, process efficiency, and appropriate tooling (Management and Deployment/Configurations) to reduce cycle times, improve reliability, audit, and traceability for all system deployments across multiple applications.
Operational Management:
- Manage Production to ensure it is supported and controlled with the appropriate level of governance and agility.
- Protect Production environments through governance, good practice/process, design, and 'fit for purpose' environments, supporting all project and change activity.
- Package project and change releases to the right quality, repeatable between environments without change or modification, and deploy to target environments – ultimately to Production without detriment or issue in agreed timescales.
Required Skills and Qualifications:
- A bachelor's degree or higher in Computer Science, Computer Engineering, Management Information Systems, and/or equivalent work experience.
- 10+ years of IT experience in relevant technologies or engineering teams.
- 5+ years of experience in managing projects, services, and engineering teams working on Cloud (Azure), IaaS, PaaS, and other Infra Provisioning services.
Benefits:
- A competitive salary package.
- A comprehensive benefits program.
- Opportunities for professional growth and development.
Others:
- A strong team-oriented culture.
- A collaborative and supportive work environment.
- A commitment to work-life balance.
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