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CRM Relationship Builder

2 weeks ago

Solapur, Maharashtra, India beBeeCustomerRelationship Full time ₹ 9,00,000 - ₹ 12,00,000

Businesses need strategic relationship builders to foster customer loyalty and retention. In this role, you will develop and implement plans to drive repeat business and build sustainable revenue streams.

About the Role

This is a full-time position for a CRM Manager located in Gurugram. The ideal candidate will have strong analytical skills for data analysis and insights, excellent communication skills for effective team collaboration, and experience in sales and market segmentation.

  • Data-driven approach to understanding customer behavior and preferences
  • Collaborative mindset for working with cross-functional teams
  • Results-oriented focus on driving business growth through customer retention

Responsibilities:

  1. Analyse customer data to identify trends and opportunities
  2. Develop and implement customer relationship strategies to foster loyalty and retention
  3. Work closely with sales and marketing teams to ensure seamless customer interactions
  4. Monitor and report on key performance indicators (KPIs) related to customer retention and satisfaction

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or related field
  • Familiarity with CRM platforms and software tools
  • Proven ability to work in a fast-paced environment

We Offer:

  • A dynamic and collaborative work environment
  • Ongoing training and development opportunities
  • The chance to work with a talented team of professionals