Customer Experience Strategist

1 day ago

Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

Job Title: Customer Experience Strategist

Job Description:

Foster strong relationships with customers to drive long-term success.

Key Responsibilities:
  • Develop and maintain effective communication with customers, providing strategic guidance on product adoption.
  • Stay up-to-date with product features and functionality, advising customers on relevant solutions for their business needs.
  • Implement proactive customer contact strategies, including project planning and change management.
  • Maintain regular communication with customers to enhance our customer partnerships.
  • Serve as the single point of contact for customers, ensuring timely issue resolution and driving customer satisfaction.
  • Manage customer expectations and foster a deep understanding of our Value Proposition and Customer ROI.
  • Collaborate with Product and Engineering teams to identify enhancement requests and bugs.
  • Promote customer advocacy, gathering feedback and facilitating changes that impact functional areas.
  • Demonstrate in-depth product knowledge, showcasing product demos and developing solutions for business use cases.
  • Align with key stakeholders to establish a robust customer relationship management program (stakeholder mapping).
  • Drive data-driven insights to inform focused customer engagement programs.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 3 years experience in customer-facing roles.
  • Strong communication, problem-solving, and analytical skills.
What We Offer:

A dynamic work environment, opportunities for professional growth, and a competitive compensation package.

We are seeking an exceptional individual who shares our passion for delivering exceptional customer experiences. If you have a proven track record of building strong customer relationships and a deep understanding of our products, we encourage you to apply.

  • Customer Experience Strategist

    1 day ago

    Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 15,00,000

    Customer Experience StrategistWe are seeking an agile customer experience professional to drive business growth and improve customer satisfaction through the implementation of effective customer experience strategies.

  • Customer Experience Strategist

    5 hours ago

    Bengaluru, Karnataka, India beBeeExperience Full time ₹ 20,00,000 - ₹ 25,00,000

    Customer Experience StrategistWe are seeking a seasoned Customer Experience Strategist with expertise in innovative UI/UX solutions, process improvements, and Genesys Cloud, AWS Connect capabilities.Key Responsibilities:Optimize customer journeys through strategic UI/UX solutions and operational enhancementsAnalyze and improve customer experiences using...

  • Lead Customer Experience Strategist

    5 days ago

    Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 9,00,000 - ₹ 12,00,000

    Unlock Business Success with our Lead CX Strategist RoleIn this exciting opportunity, you will have the chance to work at the forefront of customer experience (CX) strategy, driving business growth and success through innovative solutions. As a Lead CX Strategist, you will be responsible for leading the design, implementation, and optimization of Experience...

  • Customer Onboarding Strategist

    23 hours ago

    Bengaluru, Karnataka, India beBeeOnboarding Full time US$ 1,31,250 - US$ 1,87,500

    Unlock Your Potential as a Customer Onboarding StrategistAs a key member of our team, you will play a vital role in ensuring our customers have a seamless and successful experience implementing our SaaS software.

  • Customer Success Strategist

    3 days ago

    Bengaluru, Karnataka, India beBeeCustomerSuccess Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Job Title: Customer Success StrategistAt the core of our organization, we seek a highly skilled Customer Success Strategist to assume a pivotal role in ensuring seamless customer onboarding and satisfaction. This position demands an exceptional individual who can drive customer success, foster strong relationships, and contribute to growth. Main...

  • **User Experience Strategist**

    14 hours ago

    Bengaluru, Karnataka, India beBeeUserExperience Full time ₹ 14,40,000 - ₹ 20,40,000

    As a User Experience Strategist, you will be responsible for crafting innovative and intuitive user experiences that drive customer satisfaction.Key ResponsibilitiesEnsure the consistent application of design standards across all projectsCollaborate with cross-functional teams to understand project requirements and deliver tailored solutionsDevelop and...

  • Customer Experience Strategist

    3 hours ago

    Bengaluru, Karnataka, India beBeeProductDesigner Full time ₹ 1,04,000 - ₹ 1,30,878

    Job TitleLead Product Management Designer_R">As a seasoned product management designer, you will lead complex initiatives that drive product usability, evaluation, and support to product development teams. You will develop and execute customer experience solutions for online applications and websites, while overseeing the execution of strategic design...

  • Customer Relationship Strategist

    1 day ago

    Bengaluru, Karnataka, India beBeeRelationship Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Customer Relationship StrategistDescription:The ideal candidate will develop and maintain strong relationships with existing customers to drive business growth.We are seeking a professional who can identify new business opportunities and expand the customer base through effective sales strategies.This role involves collaborating with internal...

  • Customer Growth Strategist

    1 week ago

    Bengaluru, Karnataka, India beBeeCustomerGrowth Full time

    Job DescriptionWe are seeking a highly skilled Customer Growth Strategist to join our team. In this role, you will be responsible for managing renewals and retention across a large customer base.Your primary objective will be to drive customer adoption and product utilization through lifecycle engagement. This will involve executing adoption playbooks and...

  • Customer Experience Strategist

    1 day ago

    Bengaluru, Karnataka, India beBeeClientSuccess Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job OverviewWe are seeking a highly motivated and organized customer success professional to join our team.Key Responsibilities:Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.Identify opportunities for growth and work closely with internal stakeholders to develop and execute strategic plans.Collaborate with...