Customer Relationship Associate
3 days ago
WeRize is a growth-stage fintech revolutionizing financial services in India. Our mission is to provide high-touch, socially distributed financial solutions to emerging middle-class families in small cities. With a strong presence in 5000+ cities, we cater to the underserved segment with a wide range of customized mortgage, unsecured credit, insurance, and savings products. Our socially distributed platform empowers 10,000+ financially literate freelancers to sell our financial products in their social circles, addressing the trust issue and providing high-touch service.
The Role
Job Summary:
We are seeking a highly motivated Relationship Manager/Executive with at least 1 year of experience in tele sales or a related field. The ideal candidate will be responsible for achieving daily and monthly targets by engaging with partners and providing instant services. Key responsibilities include explaining contests and offers to partners, motivating them to meet their goals, and understanding data management.
Key Responsibilities:
- Achieve daily and monthly targets by engaging with partners and providing instant services.
- Explain contests and offers to partners, motivating them to meet their targets.
- Understand data management and maintain accurate records.
- Develop strong relationships with partners and provide exceptional customer service.
- Stay up-to-date with product information and promotions.
Requirements:
- Minimum 1 year of experience as a Relationship Manager/tele sales (Preferably from fin-tech, banking, NBFC or Insurance sectors).
- Willingness to work 6 days a week, with availability from 10 AM to 8-8:30 PM.
- Proficiency in Excel and strong relationship building skills.
- Knowledge of Hindi is a must; proficiency in other south languages is an added advantage.
What We Offer:
- Competitive salary and incentives.
- PF and health insurance.
- Opportunity to work with a dynamic and growth-oriented company.
Why Join Us:
- Opportunity to work with a company that is revolutionizing the financial services industry.
- Chance to develop strong relationships with partners and provide exceptional customer service.
- Opportunity to grow and develop your career in a dynamic and growth-oriented company.
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