Customer Relationship Associate

3 days ago


Bengaluru, Karnataka, India Zimson Watches Full time

Sales Role Overview

Zimson Watches, a renowned luxury watch retailer, is seeking a skilled Sales Executive to join its esteemed team.

Key Responsibilities:

  • Display enthusiasm and provide superior customer service
  • Understand customer needs and queries about products, prices, and services
  • Advise customers on product ranges best suited to their needs
  • Achieve sales targets and focus on increasing sales using advanced sales techniques
  • Maintain customer relationships to build long-term brand loyalty
  • Handle new launches, promotions of products, and visual merchandising
  • Ensure stock replenishment at all times
  • Maintain general cleanliness, hygiene standards, and visual displays
  • Implement CRM at the store level and provide relevant feedback
  • Coordinate with customer care for after-sales service
  • Generate daily sales reports
  • Follow all company procedures in ordering, cash handling, and other common practices

Requirements:

  • Graduate or diploma in business administration, sales, or related courses
  • At least 2 years of selling experience, preferably in the high-end segment in retail or hospitality
  • Excellent communication skills (including spoken and written English)
  • Strong selling skills and customer-oriented
  • Confident, friendly, and engaging personality
  • Well-mannered and polite
  • Immaculately groomed and physically fit
  • Good numerical ability and IT skills

What We Offer:

  • Competitive salary and incentive structure
  • Opportunities for career advancement within a growing organization
  • A supportive and collaborative work environment
  • Access to a diverse and exclusive range of luxury timepieces


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