Technical Coordinator

2 weeks ago

Pune, Maharashtra, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000

Job Overview

As a Customer Retention Representative, you will be responsible for coordinating administrative support duties and gathering data to assist our teams in achieving their goals.

Key Responsibilities:

  • Administrative Support: Assist with research, prepare statistical reports, and address routine information requests.
  • Data Management: Gather, compile, and verify information, entering it accurately into documents and office systems.
  • Data Collection and Reporting: Assist with data collection, data entry, and report generation on various departmental activities.
  • Associate Functions: Prepare correspondence, receive visitors, arrange conference calls, and schedule meetings.
  • Inquiries Handling: Respond to or redirect routine inquiries from external or internal sources about our organization and its activities.
  • Payment Documentation: Prepare documentation for payment of vendors, suppliers, and other third parties; submit documentation and enter requests for payments into the accounting system.
  • Policy Documentation: Document and maintain departmental policies and procedures.
  • Team Participation: Participate as a team member on departmental business improvement assignments and projects.
  • Routine Activities: Perform other routine administrative activities as needed per established procedures.

Qualifications and Competencies

Education:

  • High school diploma or equivalent experience.

Competencies:

  • Values Differences: Recognize the value of different perspectives and cultures.
  • Action Oriented: Take on new opportunities and tough challenges with high energy.
  • Communicates Effectively: Develop and deliver multi-mode communications that convey a clear understanding of unique audience needs.
  • Customer Focus: Build strong customer relationships and deliver customer-centric solutions.
  • Ensures Accountability: Hold self and others accountable to meet commitments.
  • Plans and Aligns: Plan and prioritize work to meet commitments aligned with organizational goals.
  • Data Analytics: Discover, interpret, and communicate qualitative and quantitative data to determine conclusions and enable data-driven business decisions.
  • Skills and Experience:
    • Intermediate understanding of products including engines, components, and marine products.
    • Ability to interpret schematics, blueprints, and wiring diagrams.
    • Proficiency in handling and analyzing data.
    • Strong verbal and written communication skills.

Experience:

  • Requires some work experience or intermediate-level knowledge obtained through education, training, or on-the-job experience.

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