Technical Coordinator

About Northern Trust Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889 Northern Trust is proud to provide innovative financial services and guidance to the world s most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity With more than 130 years of financial experience and over 22 000 partners we serve the world s most sophisticated clients using leading technology and exceptional service Summary At Technical Coordinator level the role requires the provision of leadership and guidance to colleagues and Northern Trust partners to support AML compliance services aligned to o AML Legislation Regulation Guidance Best Practice oIreland UK Investor AML processes and procedures o Northern Trust s Compliance Risk and Audit programs There is a requirement to hold build and maintain a very strong relationship with the Northern Trust Investor AML Department in Ireland to deliver a robust AML Compliance service to Northern Trust s client and investor base ROLE The Technical Coordinator role requires the provision of leadership and guidance to colleagues and partners who input review and support KYC compliance services aligned to AML Legislation Regulation Guidance Best Practice US AML Processes and procedures There is a requirement to hold build and maintain a very strong relationship with the Northern Trust WM CRF Review Team in Chicago - USA to deliver a comprehensive AML KYC review to Northern Trust s wealth management client base for banking and trust products PRIMARY RESPONSIBILITIES May manage daily operational activities and supervise day-to-day work of junior level employees but not a formal management role Monitors and complete tasks through WM CRF Review team workflow application process Takes responsibility for the timely allocation and accurate completion of workload of Wealth Management documentation reviews Actively participates in the review of wealth management documentation and information pursuant to trigger events in adherence with Northern Trust s AML processes and procedures Works with colleagues and line management in reviewing such wealth management trust and banking documentation and efficiently highlighting due diligence documentation if any requiring update due to inadequacy or aging by agreed modes of communication with professionalism of approach and timely escalation of material issues arising Escalates more complex problems and critical issues to his her line manager including those received from other Northern Trust partners including primarily the US WM CRF Review Team in Chicago Works with colleagues and line management to ensure that all queries are dealt with efficiently and professionally Takes responsibility for full review of client relationship form in the KYC system for individual wealth management clients that follow AML processes and procedures and provides regular meaningful and accurate periodic updates to his her line manager and colleagues in Pune and Chicago Maintains strong working relationships with front office partners in the US and WM CRF Review Team in Chicago Works with his her line management and other colleagues to ensure that the CRF Review Team in Pune meet the required audit risk and compliance standards as determined from time to time in accordance with advised changes in processes and procedures pursuant to amendments in guidance and best practice Perform Quality Control Audits to ensure adherence to key controls and regulations Focuses on resolution of complex transactions interpreting policies guidelines and or processes Identify and document new procedures and controls Provide input to process changes which would result in greater operational efficiency More technically sound in area of expertise and has broader knowledge of other areas Delivers a work product that requires less revision Able to facilitate discussions and reach decisions SKILLS EXPERIENCE Candidate to have minimum 4-6 years industry years of experience in related industry Wealth Management AML KYC AML Regulations At least 1 Year people management experience for external candidates For internal candidates within Northern Trust - Technical Coordinator at least 2 years of AML KYC experience in a TC role At least 1 year as a Technical Coordinator AML KYC experience preferred Graduation in Commerce Additional qualification in preferred e g CA CS CWA CFA MBA AML certifications Demonstrate a good understanding of processes including AML KYC wealth management client onboarding Highly Desirable Knowledge understanding of Luxembourg Ireland Guernsey UK US regulatory environment Highly Desirable Knowledge of day-to-day AML processes and procedures and the wider funds administration business Highly Desirable Previous experience in an AML servicing role Preferred Strong organizational and communication skills Essential Effective risk management Essential Flexible approach to work Strong drive on data protection and compliance requirements Desirable Client Service experience preferably gained in an investment administration environment Ability to work on own initiative Essential Ability to research and understand issues and deliver solutions agreed with line management Highly Desirable General knowledge of Microsoft Office applications relating to designated areas of responsibility 4 to 6 years of relevant industry experience in US AML Compliance Serve as a control point for client relationship form review following client onboarding product opening Strong organizational and communication skills Documentation analysis and ability to research and understand KYC CRF requirements to identify exceptions General knowledge of Microsoft Office applications relating to designated areas of responsibility Ability to create and foster an inclusive environment within overall team Ability to learn and share client strategy infrastructure products and key personnel across the organization Possess in-depth knowledge of AML good practices onboarding KYC for Individual profiles entity profiles AML Regulations and CIP Uses this knowledge to promote enhancements to Northern Trust s AML processes and procedures ACCOUNTABILITIES The successful candidate is required to comply and ensure direct reports comply with the global AML regulatory regime in which Northern Trust operates as appropriate to the above role The successful candidate is expected to exercise due care and diligence and ensure that the responsibilities of the role are organized and controlled within the ambit of regulation compliance and risk management The successful candidate is required to observe proper standards of market business and personal conduct demonstrating integrity in the execution of such duties INTERNAL CANDIDATES 24 months as an Associate Consultant Senior Analyst OR 12 months as a Technical Coordinator Knowledge of NT Trust and banking source account opening systems Knowledge of trust and banking product documentation to verify required legal documents and associated information to understand legal entity setups and account ownership Some knowledge of Northern Trust Wealth Management business is ideal ACCOUNTABILITIES The successful candidate is required to comply with the US AML Compliance and NT Lines of Business procedural AML process in which Northern Trust operates as appropriate to the above role The successful candidate is expected to exercise due care and diligence and ensure that the responsibilities of the role are organized and controlled within compliance and risk management INTERNAL KEY STAKEHOLDERS US Wealth Management Client Relationship Form Review Team Northern Trust AML Compliance BU Control NT Risk Knowledge Organizational Knowledge of Wealth management KYC process to onboard entities i e NGO LLC LLP Trust Funds Individual etc AML Regulations and CIP business knowledge expert knowledge and external events impact including below KYC Remediation Periodic Client Review PCR Customer Due Diligence CDD Client Onboarding Maintenance U S Person Entity Verification W-9 W-8 Documentation Check Low Risk Rating Validation Beneficial Ownership Confirmation Risk-Based KYC Approach CIP Controls Trust Entity Document Review Source of Income Verification CRM Workflow Management Periodic Client Review PCR Customer Due Diligence CDD Client Onboarding Maintenance U S Person Entity Verification W-9 W-8 Documentation Check Client Service and Quality quality relationship building and client satisfaction Administration Anticipates needs execution planning process specialist quality seeker and time management Leadership Addresses difficult issues builds effective teams focused on goals champions new initiatives fosters development gives timely feedback and coaching Idea generator and sets challenging performance standards Understand and implement principles of quality delivery Accuracy and attention to detail Communication presentation skills listening skills oral communication skills allows others to express themselves and written communication skills Self-management adaptability and resilience learning behavior integrity and ethics and relationship builder Motivation performance standards achieving results and persistent Thinking creative thinking decision making input seeking logical thinking and solution finding Internal Candidates Eligibility Criteria 24 months as a Senior Analyst to move as a Technical coordinator Associate Consultant Movement within TC and Associate Consultant is 12 months Working with Us As a Northern Trust partner greater achievements await You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose We d love to learn more about how your interests and experience could be a fit with one of the world s most admired and sustainable companies Build your career with us and apply today MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at We hope you re excited about the role and the opportunity to work with us We value an inclusive workplace and understand flexibility means different things to different people Apply today and talk to us about your flexible working requirements and together we can achieve greater About Our Pune Office The Northern Trust Pune office established in 2016 is now home to over 3 000 employees The office handles various functions including Operations for Asset Servicing and Wealth Management as well as delivering critical technology solutions that support business operations across the globe Our Pune team takes our commitment to service to heart In 2024 they volunteered more than 10 000 hours into the communities where they live and work