Help Desk Professional

Job Summary: The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently. Main Responsibilities: Team Supervision : Manage a team of service desk...

Job DescriptionWe are seeking a diligent Junior Service Desk Technician to provide first-level technical support to end-users via phone, email, and in-person.Assess and qualify the request.Diagnose and troubleshoot hardware, software, and network issues.Assist with the installation, configuration, and maintenance of computer systems and peripherals.Process...

Service Desk Coordinator JobThe Service Desk Coordinator role involves overseeing the day-to-day operations of the IT service desk or help desk team.Team Supervision:Lead a team of support staff and manage their performance to ensure adherence to service level agreements (SLAs).Provide coaching, guidance, and training to team members to enhance their skills...

Technical Support Specialist Job DescriptionThe role of Technical Support Specialist involves providing high-quality technical support and assistance to clients, responding to support requests, diagnosing issues, and delivering timely and effective solutions.Key Responsibilities:Provide expert technical support and troubleshooting skillsDiagnose and resolve...

Job Title:Service Desk Team LeadAbout the Role:We are seeking a highly skilled and experienced Service Desk Team Lead to oversee the day-to-day activities of our IT service desk or help desk team.Main Responsibilities:Ticket Management:Receive, prioritize, and assign service requests and incidents to appropriate team members.Ensure accurate and timely...

Customer Support ProfessionalWe are seeking a skilled and enthusiastic customer support professional to provide exceptional service to our clients.Key Responsibilities:Respond to customer inquiries via phone, email, and chatResolve customer complaints in a professional and timely mannerProvide product information and demos to customersWork with internal...

Customer Service Representative Job DescriptionWe are seeking a highly skilled and professional Customer Service Representative to join our team.Job Description:The Customer Service Representative will be responsible for providing excellent customer service to our clients through various communication channels, including phone, email, chat, and tickets.They...

We are looking for a professional Admin & Front Desk Executive to oversee front desk operations, greet visitors, manage calls, and coordinate office administration. Responsibilities include scheduling meetings, handling correspondence, maintaining records, and supporting various departments. The ideal candidate should have excellent communication skills, a...

We are seeking a seasoned Front Office Executive to provide exceptional customer service and administrative support at our front desk. The ideal candidate will have a proven track record of managing front desk functions, ensuring accuracy and efficiency in all aspects of their work.Key ResponsibilitiesManage day-to-day operations of the front desk, including...

We're Hiring: Front Desk Executive | Cureocity Health Tech LLPAt Cureocity, we're building the future of personalized health & wellness through science,technology, and care. As the Front Desk Executive, you'll be the first point of contact for ourclients, ensuring a seamless and premium experience from the moment they step in.What You'll Do- Welcome and...