Dedicated Customer Service Representative Wanted

2 days ago

Bhavnagar, Gujarat, India beBeeCustomerSupport Full time ₹ 18,000 - ₹ 25,000

Welcome to the role of a Customer Support Specialist, where you will be responsible for delivering exceptional customer experiences through proactive communication and issue resolution.

This is a full-time position that requires handling day-to-day tasks with a focus on addressing customer inquiries in a timely manner, ensuring customer satisfaction, and providing outstanding customer service to internal and external stakeholders.

The ideal candidate will possess excellent communication skills, sales skills to assist with customer acquisition and retention, strong problem-solving abilities, attention to detail, and the ability to work independently and as part of a team.

  • Key responsibilities:
  • Address customer inquiries and resolve issues promptly
  • Ensure customer satisfaction through regular communication and issue resolution
  • Provide superior customer service and support to internal and external stakeholders
  • Collaborate with the sales team to support customer acquisition and retention efforts
  • Foster long-term relationships with clients through effective communication and issue resolution

Requirements:

  • Bachelor's degree in Business, Communications, or a related field
  • Previous experience in customer support or a related role is preferred

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