Customer Service Expert

2 weeks ago


Pune, Maharashtra, India DBS Mintek Pvt Ltd Full time

About the Role:

As a Customer Service Representative for DBS Mintek Pvt Ltd, you will play a vital role in ensuring that our customers receive the best possible service. Your primary responsibility will be to communicate with customers via phone, email, and chat, providing knowledgeable answers to their questions about our products and services.

Key Responsibilities:

• Communicate effectively with customers to understand their needs and concerns
• Provide accurate and timely responses to customer inquiries
• Work collaboratively with internal departments to resolve customer issues
• Maintain customer profiles and ensure that their needs are met
• Possess excellent English communication skills
• Be flexible with afternoon shift timings

Requirements:

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Flexible and adaptable approach to work
• Ability to maintain confidentiality and handle sensitive information

About Us:

DBS Mintek Pvt Ltd is a leading provider of innovative solutions in the industry. We are committed to delivering exceptional customer service and building long-lasting relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.



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