Customer Service Expert
2 weeks ago
About the Role:
As a Customer Service Representative for DBS Mintek Pvt Ltd, you will play a vital role in ensuring that our customers receive the best possible service. Your primary responsibility will be to communicate with customers via phone, email, and chat, providing knowledgeable answers to their questions about our products and services.
Key Responsibilities:
• Communicate effectively with customers to understand their needs and concerns
• Provide accurate and timely responses to customer inquiries
• Work collaboratively with internal departments to resolve customer issues
• Maintain customer profiles and ensure that their needs are met
• Possess excellent English communication skills
• Be flexible with afternoon shift timings
Requirements:
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Flexible and adaptable approach to work
• Ability to maintain confidentiality and handle sensitive information
About Us:
DBS Mintek Pvt Ltd is a leading provider of innovative solutions in the industry. We are committed to delivering exceptional customer service and building long-lasting relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.
-
Customer Service Expert
1 week ago
Pune, Maharashtra, India Avalara Full timeJob SummaryAs a Customer Excellence Consultant, you will be responsible for managing and resolving complex customer issues. Your primary goal will be to provide strategic leadership and expertise to lead resolutions, ensuring exceptional customer experiences.Key ResponsibilitiesManage and resolve complex customer issues through investigations and root cause...
-
Service Desk Expert
2 weeks ago
Pune, Maharashtra, India Fujitsu Full timeJob Title: Service Desk ExpertFujitsu is seeking a highly skilled Service Desk Expert to join our team. As a Service Desk Expert, you will be responsible for providing technical support to our clients, analyzing and resolving technical problems, and acting as a technical resource for Level 1 staff.Key Responsibilities:Analyze and resolve technical problems...
-
Service Desk Expert
2 weeks ago
Pune, Maharashtra, India Fujitsu Full timeJob Title: Service Desk ExpertJob Summary: We are seeking a highly skilled Service Desk Expert to join our team at Fujitsu. As a Service Desk Expert, you will be responsible for providing technical support to our clients, analyzing and resolving technical problems, and acting as a technical resource for Level 1 staff.Key Responsibilities:Analyze and resolve...
-
Customer Service Representative
4 days ago
Pune, Maharashtra, India Staff4Me Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Staff4Me.Key Responsibilities:Answer Incoming Calls: Respond promptly and professionally to customer inquiries, resolving issues efficiently and effectively.Provide Support: Offer expert assistance with administrative tasks, data entry, and filing, ensuring seamless customer...
-
Financial Services Expert
1 week ago
Pune, Maharashtra, India WNS Global Services Full timeJob Role SummaryThe WNS Global Services team is seeking a skilled Financial Services Expert to support our US business hours. This role will involve analyzing and resolving financial operations and transactions, ensuring timely completion of activities and maintaining high accuracy levels. The ideal candidate will possess strong analytical skills, excellent...
-
Customer Success Expert for Exxat Systems
5 days ago
Pune, Maharashtra, India ExxatSystems Pvt Ltd Full timeAbout Exxat SystemsExxat Systems Pvt Ltd specializes in developing a cloud-based education management platform for Health Sciences.Job Title: Customer Success ExpertWe are seeking a Customer Success Expert to join our dynamic team. As a key member, you will be responsible for educating new customers, resolving technical issues, and ensuring smooth adoption...
-
Customer Service Representative
3 weeks ago
Pune, Maharashtra, India Pranam Recruiters Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Support Executive to join our team at Pranam Recruiters. As a key member of our support team, you will be responsible for providing exceptional service to our clients, resolving their queries, and ensuring their satisfaction.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India UPS India Full timeAt UPS India, we are seeking a skilled Customer Service Representative to join our team. As a Preferred Customer Associate, you will be responsible for handling calls from US clients, processing updates in UPS systems, and resolving customers' issues and complaints.Key Responsibilities:1. Handle Customers' Escalated Calls and Written Inquiries Receive calls...
-
IT Service Management Expert
2 weeks ago
Pune, Maharashtra, India APN Consulting Full timeJob Title: IT Service Management ExpertJob Summary: We are seeking an IT Service Management Expert to oversee and manage IT Service Management processes, ensuring alignment with ITIL best practices. The ideal candidate will be responsible for managing and optimizing ITSM processes, implementing and maintaining time tracking solutions, and ensuring accurate...
-
Technical Service Expert, AS
1 week ago
Pune, Maharashtra, India F337 Deutsche India Private Limited, Pune Branch Full timeJob OverviewThe Technical Service Expert for Client Journey Tribe at F337 Deutsche India Private Limited, Pune Branch will be responsible for all client-facing digital channel applications. This expert will be responsible for communicating technical specifications to business management while communicating with technical teams about a business's project...
-
Customer Service Advocate
1 week ago
Pune, Maharashtra, India Rocket Software Full timeJob Description We are seeking a highly motivated and customer-focused Associate Customer Care Representative to join our team at Rocket Software. As a key member of our customer service team, you will be responsible for delivering exceptional customer service via phone and email, consistently displaying professionalism, empathy, and a genuine willingness...
-
Software Development Expert
4 days ago
Pune, Maharashtra, India IT Service Company Full timeJob Title: Software Development ExpertAt our company, we seek a skilled Software Development Expert to spearhead our software development efforts. As a seasoned professional, you will be responsible for designing, developing, and maintaining software applications using C#.NET, .NET Core, and .NET Framework.Key Responsibilities:Design and develop software...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Rocket Software Full timeJob Summary:The Associate Customer Care Representative at Rocket Software plays a pivotal role in our customers' success. In this position, you will handle a variety of customer inquiries via phone and email, ranging in complexity and urgency. You will become a Subject Matter Expert of Rocket Community, with the expectation of educating and informing our...
-
Customer Excellence Expert
6 days ago
Pune, Maharashtra, India Avalara Full timeCustomer Excellence ExpertRole Overview:The Customer Excellence Consultant - Escalations and Usage role at Avalara plays a vital part in delivering exceptional customer experiences. This key position encompasses managing and resolving intricate, high-impact customer issues, ensuring seamless communication and strategic leadership throughout the process.Key...
-
Network Services Expert
2 weeks ago
Pune, Maharashtra, India 5100 Kyndryl Solutions Private Limited Full timeAbout the RoleWe are seeking a highly skilled Network Services Expert to join our team at 5100 Kyndryl Solutions Private Limited. As a key member of our Network Services team, you will be responsible for designing and implementing cutting-edge network solutions that meet the needs of our customers.Key ResponsibilitiesDesign and implement local and wide-area...
-
Service Virtualization Expert
3 weeks ago
Pune, Maharashtra, India LTIMindtree Full timeJob Title: Service Virtualization ExpertLTIMindtree is seeking a highly skilled Service Virtualization Expert to join our team.Key Responsibilities:Design and develop virtualized service models using DevTest Broadcom servicesCreate automation scripts for testing of services using SOAP UI and Ready APIDevelop and maintain Rest API automation frameworkDevelop...
-
Network Services Expert
3 weeks ago
Pune, Maharashtra, India 5100 Kyndryl Solutions Private Limited Full timeAbout the RoleWe are seeking a highly skilled Network Services professional to join our team at 5100 Kyndryl Solutions Private Limited. As a Network Services expert, you will be responsible for designing and implementing cutting-edge network solutions that meet the needs of our customers.Key ResponsibilitiesDesign and implement local and wide-area network...
-
Customer Service Associate
2 weeks ago
Pune, Maharashtra, India NielsenIQ Full timeJob Title: Jr. Customer Service AssociateAbout the Role:We are seeking a highly motivated and detail-oriented Jr. Customer Service Associate to join our team at NielsenIQ. As a Jr. Customer Service Associate, you will be responsible for maintaining and enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently...
-
Patching Manager – Service Delivery Expert
2 weeks ago
Pune, Maharashtra, India Ensono Full timeAbout UsEnsono is a leading technology adviser and managed service provider, accelerating clients' digital transformation to achieve lasting business outcomes. Our dedicated team helps organizations optimize today's systems across any hybrid environment, offering services such as consulting, mainframe and application modernization, public cloud migration,...
-
Customer Service Associate
2 weeks ago
Pune, Maharashtra, India NielsenIQ Full timeJob DescriptionJr. Customer Service Associate will be responsible for maintaining and enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/MSD for task triaging and resolving...