Collection Manager
3 weeks ago
Company Overview
IIFL Finance is a leading financial services provider in India, with over 20 years of experience serving retail and MSME customers. Our core values are centered around convenience and flexibility, making us a reputable choice for our customers and stakeholders.
Job Overview
We are seeking a skilled and experienced professional to oversee the collection process and ensure timely recovery of outstanding payments. As a Collection Manager, you will be responsible for developing and implementing effective collection strategies to minimize bad debt and maximize collections.
Responsibilities
- Develop and implement collection strategies to minimize bad debt and maximize collections
- Manage a team of collection agents to achieve collection targets
- Monitor and analyze collection data to identify trends and areas for improvement
- Coordinate with internal departments and external agencies to resolve customer queries and disputes
- Prepare and present collection reports to senior management
Requirements
- 4-6 years of experience in collections management, preferably in the financial services industry
- Bachelor's degree in finance, business administration, or a related field
- Proven track record of meeting collection targets and reducing bad debt
- Strong leadership and management skills, with the ability to motivate and guide a team
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