
Customer Escalation Specialist
1 week ago
We are seeking an experienced professional to fill the role of Customer Escalation Specialist. The ideal candidate will have a proven track record in resolving complex customer complaints and improving overall satisfaction.
- This position involves handling high-pressure situations with empathy, clarity, and professionalism.
- You will work closely with cross-functional teams to resolve issues and implement preventive measures.
- A key aspect of this role is analyzing root causes of problems and implementing solutions to improve efficiency.
- Strong analytical and problem-solving skills are essential for success in this position.
- The successful candidate will also be responsible for maintaining accurate records and reports on escalation metrics.
In this role, you will be expected to maintain a high level of professionalism and communicate effectively with all stakeholders. You will be working in a fast-paced environment and must be able to adapt quickly to changing circumstances.
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Customer Support Specialist
2 weeks ago
Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Customer Support Specialist">This role is ideal for someone who enjoys helping others and has strong communication skills. As a dedicated customer support specialist, you will be the primary point of contact for our customers, ensuring a positive experience from their first interaction to resolution.">Key Responsibilities:">">Respond to customer...
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Technical Support Specialist
4 days ago
Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000Job OverviewWe are seeking a skilled Technical Support Specialist to join our organization. As a key member of our support team, you will be responsible for handling international customer queries via voice calls and providing technical support for basic troubleshooting issues.To succeed in this role, you should have excellent English communication skills...
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Incident Resolution Specialist
4 days ago
Solapur, Maharashtra, India beBeeResolution Full time ₹ 1,80,00,000 - ₹ 2,40,00,000Job DescriptionWe are seeking an Incident Resolution Specialist to manage and resolve escalated customer issues.The ideal candidate will have 7+ years of experience handling customer escalations or working in a customer-facing support role in fast-paced software/technology environments.Key Responsibilities:Manage the lifecycle of an escalated incident,...
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Customer Care Specialist
3 days ago
Solapur, Maharashtra, India beBeeCustomerCare Full time ₹ 12,00,000 - ₹ 15,00,000Customer Care SpecialistWe are seeking a skilled Customer Care Specialist to join our team. This role involves managing service requests, liaising with partners, and ensuring timely resolution of customer issues.This is a full-time on-site position for a Service Coordinator located in Gurugram. Daily tasks include handling customer inquiries, maintaining...
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Customer Support Professional Wanted
4 days ago
Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 45,00,000 - ₹ 60,00,000We are seeking a customer support professional to join our team.About the Role:As a customer support specialist, you will be responsible for handling inbound and outbound customer calls for international clients.You will resolve queries efficiently and professionally, maintaining high levels of customer satisfaction and service quality.Key responsibilities...
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Digital Customer Service Specialist
1 week ago
Solapur, Maharashtra, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 60,00,000About Premiere Digital ServicesWe are a trusted media services and software solutions partner for content owners, video distributers, digital retailers, broadcasters, subscription video and ad supported platforms. We simplify the complexities of content distribution, supply chain and digital storefront management and provide flexible B2B technical SaaS...
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Customer Experience Advocate
1 week ago
Solapur, Maharashtra, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will play a crucial part in delivering exceptional customer support, ensuring timely and effective solutions to meet the needs of our customers.Key Responsibilities:Customer Interaction:Troubleshooting: Diagnose and resolve technical issues...
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Customer Service Specialist
6 days ago
Solapur, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000Job Description">As a Support Associate, you will be responsible for handling inbound and outbound customer calls in Korean, ensuring high-quality service. Your key responsibilities will include:Responding to customer inquiries and resolving issues in a timely and professional manner.Providing accurate information and assistance to customers via voice and...
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Senior Customer Experience Advocate
3 days ago
Solapur, Maharashtra, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 15,00,000Role SummaryThis is an exciting opportunity for an experienced professional to join our customer support team as a champion of customer-centricity and empathy.The ideal candidate will have excellent communication skills, strong analytical skills, and proven experience in resolving complex issues with customers.Key responsibilities include timely and...
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SCCM Implementation Specialist
1 week ago
Solapur, Maharashtra, India beBeeSolution Full time ₹ 20,00,000 - ₹ 25,00,000Microsoft SCCM and Intune SpecialistThis position is open to experienced IT professionals who have a deep understanding of Microsoft SCCM and Intune technologies. The successful candidate will be responsible for developing, standardizing, and implementing Microsoft SCCM solutions using their knowledge of Inventory Management, Software distribution, Patch...