Senior Revenue Cycle Operations Manager

2 weeks ago

Pushkar, Rajasthan, India beBeeRevenueCycle Full time ₹ 10,00,000 - ₹ 15,00,000
Strategic Revenue Cycle Leader

Job Overview:

The ideal candidate will provide visionary leadership and operational oversight for offshore billing operations, ensuring end-to-end revenue cycle performance for healthcare provider clients.

Key Responsibilities
  • Leadership and Vision
    • Develop and execute the strategic vision for revenue cycle management in alignment with business growth objectives.
    • Design policies, SOPs, and workflows that optimize revenue cycle performance across specialties.
    • Collaborate with key stakeholders to ensure client needs, compliance standards, and performance goals are consistently met.
  • Operational Excellence
    • Oversee the daily operations of the billing team in India, including charge entry, payment posting, AR calling, denial management, credentialing, and reporting.
    • Implement audit and QA frameworks to monitor accuracy, timeliness, and compliance.
    • Standardize reporting cadence: daily, weekly, and monthly dashboards for AR, denials, collections, and payer trends.
    • Ensure smooth onboarding of new clients and practices into billing workflows.
  • Team Leadership
    • Manage and mentor offshore managers, team leads, and billers to ensure accountability and career growth.
    • Build a high-performance culture with clear KPIs, evaluation frameworks, and feedback mechanisms.
    • Drive recruitment, training, and upskilling initiatives to maintain high-quality output.
  • Client and Stakeholder Engagement
    • Act as a liaison between key stakeholders and offshore teams to ensure clear communication and alignment.
    • Participate in client calls, providing updates on revenue performance, denial trends, and improvement initiatives.
    • Proactively identify client risks and recommend process improvements.
  • Compliance and Process Improvement
    • Ensure adherence to relevant regulatory requirements, HIPAA compliance, and payer-specific regulations.
    • Monitor industry trends and regulatory updates to update internal SOPs.
    • Leverage technology and automation tools to drive efficiency.

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