Mortgage Operations Specialist

19 hours ago

Chennai, Tamil Nadu, India beBeeBusiness Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
About the Role
  • Gather and analyze business requirements to identify opportunities for process improvement and implement efficient solutions to enhance mortgage operations.
  • Collaborate with stakeholders to elicit, analyze, and document business requirements related to mortgage processes, systems, and functionalities.
  • Translate business needs into clear, concise, and comprehensive functional specifications and user stories.
Responsibilities
  • Conduct thorough research and analysis to identify gaps, risks, and opportunities for process optimization and automation.
  • Evaluate existing systems, processes, and technologies to identify areas for improvement and propose viable solutions.
  • Prepare detailed business requirement documents, use cases, process flows, and other documentation artifacts to facilitate effective communication and understanding among stakeholders.
  • Collaborate with QA teams to develop test strategies, scenarios, and cases based on defined requirements and business processes.
  • Assist in change management activities, including training, user adoption, and post-implementation support, to facilitate smooth transitions and minimize disruptions.

We are seeking an experienced Business Analyst with a strong background in mortgage-related projects and a proven track record of successful project delivery. The ideal candidate will have a minimum of 5 years of experience in the mortgage industry and possess a comprehensive understanding of mortgage processes, regulations, and industry trends.

The successful candidate will be responsible for gathering and analyzing business requirements, collaborating with stakeholders, and translating business needs into functional specifications and user stories. They will also conduct thorough research and analysis to identify gaps, risks, and opportunities for process optimization and automation.

Qualifications
  • Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
  • Minimum of 5 years of experience as a Business Analyst in the mortgage industry, with a proven track record of successful project delivery.
  • Strong understanding of mortgage processes, regulations (e.g., RESPA, TRID), and industry standards.

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