Data Driven Decision Maker

2 weeks ago

Solapur, Maharashtra, India beBeeCustomer Full time ₹ 50,00,000 - ₹ 75,00,000

Job Title:

Consumer Intelligence Specialist

Overview:

Wanted for a Consumer Intelligence Specialist to join our team. This position focuses on gathering and analyzing customer insights through market research and feedback analysis.

Key Responsibilities:

Customer Insights Analysis:

  • Design, conduct, and analyze qualitative and quantitative research studies, including surveys, interviews, and user feedback sessions.
  • Identify customer needs, pain points, preferences, and analyze user behavior to support product development and improvement.
  • Compile research findings into clear, actionable insights for cross-functional teams.

Survey Design & Execution:

  • Develop effective survey instruments tailored to specific research goals.
  • Oversee the end-to-end execution of surveys, ensuring high response rates and data integrity.
  • Manage and analyze survey data to uncover meaningful trends and actionable insights.

Collaboration & Communication:

  • Work closely with product managers, designers, engineers, and program teams to integrate research findings into product enhancements.
  • Clearly communicate research insights and recommendations to internal stakeholders through presentations, reports, and dashboards.

Data Management & Reporting:

  • Maintain organized records of research data, ensuring accuracy and confidentiality.
  • Prepare detailed research reports highlighting critical insights, trends, and strategic recommendations.

Continual Improvement:

  • Refine research methodologies and tools to enhance accuracy, reliability, and effectiveness.
  • Stay informed about best practices in research methodologies and analytics tools, implementing innovations as appropriate.

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