Expert Systems Analyst
4 days ago
We are seeking an experienced professional with strong expertise in Microsoft System Center Operations Manager (SCOM) and IT infrastructure monitoring to manage and optimize monitoring environments across on-premises and cloud platforms, ensuring service reliability and delivering actionable insights to stakeholders.
Key Responsibilities- Review current SCOM deployment and monitoring standards for both on-premises and cloud environments.
- Analyse and tune SCOM configurations, including cleanup and optimization of management packs.
- Develop and implement new management packs based on business and application needs.
- Collaborate with business areas and application owners to design distributed applications monitoring for critical systems.
- Configure end-to-end monitoring for defined services and implement targeted notifications aligned with business requirements.
- Ensure all monitoring-related documentation is up-to-date and complete; create missing documentation as needed.
- Review the current monitoring setup and recommend enhancements leveraging Microsoft cloud-based solutions (Azure Monitor, hybrid observability).
- Support continuous improvement of monitoring standards, automation, and proactive issue detection.
- Minimum 5+ years of experience in IT operations.
- At least 3+ years as a SCOM Administrator with deep knowledge of configuration, monitoring, and management packs.
- Strong hands-on expertise with Microsoft Windows Server environments.
- Ability to analyse business requirements and translate them into technical monitoring solutions.
- Broad knowledge of IT infrastructure and enterprise applications.
- Strong customer focus, problem-solving mindset, and communication skills.
- Knowledge of System Center Orchestrator.
- Proficiency in PowerShell scripting for automation.
- Experience bridging SCOM with Azure Monitor in hybrid monitoring environments.
- Familiarity with Microsoft cloud monitoring and observability best practices.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Microsoft certifications in System Center, Windows Server, or Azure Monitoring (preferred).
Interested candidates should share references and updated resumes on [insert contact information].
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