MSP Solutions Manager

3 days ago

Bareilly, Uttar Pradesh, India beBeeSpecialist Full time ₹ 80,00,000 - ₹ 1,50,00,000

About our organization

We are a leading provider of workforce solutions and managed services.

Program Specialist Role

The Program Specialist will oversee tasks within our MSP program, ensuring operational efficiency, compliance, and high-quality service delivery.

Key Responsibilities
  • Audit and Compliance: Conduct regular audits to ensure compliance with client requirements and internal standards.
  • Requirement Management: Oversee the documentation and validation of client requirements, supporting efficient staffing processes and ensuring alignment with program goals.
  • Quality Assurance (QA): Implement QA procedures and perform audits to identify and correct discrepancies in staffing processes.
  • Staff Augmentation: Coordinate worker profile management, including assignments, extensions, and terminations, in line with client demands.
  • Handling Workload Spikes: Provide support during high-volume periods, ensuring timely task completion and program continuity.
  • Work Order Management: Manage updates to work orders, ensuring accuracy and compliance within the Vendor Management System.
  • Program Oversight: Monitor progress and performance, tracking key metrics such as resource utilization and task completion.
  • Communication: Maintain open communication channels with internal teams and external stakeholders.
  • SOW Management: Collaborate with stakeholders to transition staffing assignments into Statement of Work agreements.

Requirements

  • Bachelor's degree in business administration, Human Resources, or a related field.
  • Experience in MSP coordination within the staffing or workforce solutions industry is preferred.
  • Strong attention to detail and data management skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks concurrently.

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