CRM Banking Domain Expert

2 weeks ago

Mumbai, Maharashtra, India beBeeBanking Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Overview

This is a seasoned professional role for someone with deep expertise in CRM systems and strong business analysis skills within the banking domain.

  • This involves leading functional analysis, requirement gathering, driving strategy, and leading teams across large-scale transformation programs.

The ideal candidate will have hands-on experience with CRM platforms like MS Dynamics CRM, VeriPark, or similar, and a strong understanding of the BFSI industry. They should possess excellent communication, organizational, and problem-solving skills.

A minimum of 10 years of experience in business analysis and functional leadership roles is required, along with strong domain knowledge in banking and financial services, ability to lead cross-functional teams, manage client relationships, and familiarity with Agile methodologies.

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