BPO Agent

Job Title: Process Associate (Voice Process)Job SummaryOur Client, a leading American business services company specializing in Customer engagement and business performance, is seeking an experienced Voice Process Agent for their team in Kolkata. The ideal candidate will have a strong background in BPO and excellent English communication skills.Key...

Job Title: Assistant Manager T&QJob Summary:We are seeking a highly skilled Assistant Manager Training & Quality to join our team at Gear Inc. in Kolkata. The ideal candidate will have a strong background in BPO domains, excellent coaching and feedback skills, and the ability to adapt to changing company and client requirements.Main Responsibilities:Provide...

Job Title: Assistant Manager Training & QualityJob Summary: Gear Inc. is seeking an experienced Assistant Manager Training & Quality to join our team in Kolkata. As a key member of our leadership team, you will be responsible for managing teams, optimizing processes, and maintaining strong client relationships.Main Responsibilities:Coaching and Feedback:...

Job Title: Assistant Manager T&QJob Summary:Gear Inc. is seeking a highly skilled Assistant Manager Training & Quality to join our team in Kolkata. As a key member of our organization, you will be responsible for providing coaching and feedback to new and existing staff, maintaining a comprehensive understanding of our programs, and ensuring compliance with...

Job Title:Assistant Manager Training QualityAbout the Role:We are seeking a strategic thinker with strong leadership skills to support the overall success of our business by managing teams, optimizing processes, and maintaining strong client relationships.Key Responsibilities:Provide coaching and feedback to new and existing staff utilizing proven...

Job Title: Assistant Manager Training QualityWe are seeking a highly skilled Assistant Manager Training Quality to join our team at Gear Inc. in Kolkata. As a key member of our organization, you will play a crucial role in supporting the overall success of the business by managing teams, optimizing processes, and maintaining strong client relationships.Main...

Job Title: Assistant Manager T&QAt Gear Inc., we are seeking a highly skilled Assistant Manager Training & Quality to join our team in Kolkata. As a key member of our organization, you will play a vital role in supporting the overall success of the business by managing teams, optimizing processes, and maintaining strong client relationships.Main...

Job InformationThe ideal candidate is a strategic thinker with strong leadership skills supporting the overall success of the business by managing teams optimizing processes and maintaining strong client relationships.Key Responsibilities:Provide coaching and feedback to new and existing staff utilizing proven improvement methodologies.Maintain a...

Job InformationThe ideal candidate is a strategic thinker with strong leadership skills, supporting the overall success of the business by managing teams, optimizing processes, and maintaining strong client relationships.Main ResponsibilitiesProvide coaching and feedback to new and existing staff, utilizing proven improvement methodologies.Maintain a...

Job Title: Assistant Manager Training QualityAt Gear Inc, we are seeking a strategic thinker with strong leadership skills to support the overall success of our business by managing teams, optimizing processes, and maintaining strong client relationships.We are committed to our people and believe that our strength lies in our ability to support and develop...

Job Title: Assistant Manager Training QualityJob Summary:We are seeking a highly skilled Assistant Manager Training Quality to join our team at Gear Inc. The ideal candidate will have a proven track record of implementing improvement methodologies and coaching staff to achieve exceptional results.Main Responsibilities:Provide coaching and feedback to new and...

Job Title: Assistant Manager T&QJob Summary: We are seeking an experienced Assistant Manager Training & Quality to join our team at Gear Inc. in Kolkata. As a key member of our leadership team, you will be responsible for coaching and developing our staff, ensuring compliance with program requirements, and maintaining high-quality standards.Main...

**Designation : Customer Service Agent** **Location : New Town, Kolkata** **Shift : Night-shift(on-site)** **Responsibilities** - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various platforms **Qualifications** - Al least 1 - 3 years' of...

**Benefits**: **Creative environment**: Business today is driven by technology and creative people. We welcome you to be a part of the creative environment and grow, develop your ideas, and realize your full potential. **Reward and Recognition**: Recognition has always been our culture where appreciating, rewarding and thanking are always part of our...

Position : Soft Skills Trainer Industry : BPO (E-Commerce) Experience: 1+ Year Location: Kolkata Qualification: Bachelor's degree Job Responsibilities: - Strong soft skills expertise: Demonstrated expertise in areas such as effective communication, active listening, empathy, conflict resolution, and customer service excellence. - Customer service...

Understanding customer needs and providing appropriate solutions and attention - Communicating with customers about their experiences with a product or service - Providing information about products and services, taking orders, and addressing customer complaints - Keeping records of customer interactions and transactions, recording details of inquiries,...

Tech Mahindra Business Services Limited (Tech MBS) is one of India's largest international telecom BPOs. In the BPO industry, it remains one of the leading and reputed contact centers. Business process outsourcing (BPO) is the act of outsourcing some aspect of your business's operations to a third-party vendor or service provider. A BPO call center is a team...

**Job Title**: Quality Analyst - Kutchina Customer Care **Location**: Kolkata, West Bengal **Job Type**: Full-Time **Company**: Kutchina Home Makers Pvt. Ltd. **About Us**: Kutchina is an Indian company that specializes in kitchen appliances, including chimneys, hobs, microwaves, dishwashers, water purifiers, and more. They are known for their innovation...

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

We are hiring for Customer care executive for Kolkata location Salt Lake Sector 5 Work from Office 12th pass and above are eligible Basic English and Hindi required Domestic bpo inbound voice process and outbound voice process Salary for freshers 12th pass 9.2k inhand and graduation 9.7k in-hand and experienced 11.2k inhand and 13.3kctc Fixed Day...

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

DescriptionOnly for people from Kolkata. If you are not from Kolkata, please do not apply. We are seeking a dedicated Part-Time UK Representative to conduct simple surveys. This role requires you to work from 5:00 PM to 11:00 PM, totaling 6 hours each day. **Key Responsibilities**: - Complete daily surveys efficiently and accurately - Maintain a positive...

MS BOT Developer: 6 to 8 years of experienceAbout the RoleTechnical Skills:Around 6 + years’ experience in Microsoft technologies, C#, .NETHands on experience on Microsoft Power Platform (Power Virtual Agent)Minimum 3+ years of experience on Microsoft Bot frameworkGood hands-on experience on Microsoft Copilot Studio, GitHub CopilotWorking knowledge on Dev...

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

JOB INFORMATIONThe ideal candidate is a strategic thinker with strong leadership skills supporting the overall success of the business by managing teams optimizing processes and maintaining strong client relationships.Commitment to our people is our real strength and the key to success.Job title: Assistant Manager T&Q(English/ Hindi / Bengali...

**esponsibilities**: - Responsible to handle the queries and complaints from Flipkart customers on inbound calls. - Follow procedures methodically to accurately respond to customers on Call. - Provide quotes and information to customers related to their products. - Provide information including Delivery time and other queries related to the product. -...

**Company **People Interactive (I) Pvt. Ltd. **Location **Kolkata Hub **Group **Market Development (Sales) Title Process Trainer Role We are in the business of finding people happiness and consequently somebody who is jovial, mature, results - oriented and cares deeply for our customers will be able to succeed in this role. The team lead is responsible...

JOB INFORMATION The ideal candidate is a strategic thinker with strong leadership skills supporting the overall success of the business by managing teams optimizing processes and maintaining strong client relationships. Commitment to our people is our real strength and the key to success. Job title: Assistant Manager T&Q (English/ Hindi / Bengali Speaking)...

JOB INFORMATION The ideal candidate is a strategic thinker with strong leadership skills supporting the overall success of the business by managing teams optimizing processes and maintaining strong client relationships. Commitment to our people is our real strength and the key to success. Job title: Assistant Manager T&Q (English/ Hindi / Bengali Speaking)...

JOB INFORMATION The ideal candidate is a strategic thinker with strong leadership skills supporting the overall success of the business by managing teams optimizing processes and maintaining strong client relationships. Commitment to our people is our real strength and the key to success. Job title: Assistant Manager T&Q (English/ Hindi / Bengali...

JOB INFORMATION The ideal candidate is a strategic thinker with strong leadership skills, supporting the overall success of the business by managing teams, optimizing processes, and maintaining strong client relationships. Commitment to our people is our real strength and the key to success. Job title: Assistant Manager T&Q (English/ Hindi / Bengali...